Your staff never have to ask for a review.
Each of your restaurants collects reviews the same way, week after week, with nothing added to a service. Cloutly is restaurant reputation management that runs from the till: when the bill closes on Square or Clover, it texts the guest after service and asks on your behalf. Every review lands against the restaurant the guest actually ate at.
14 days free. No credit card.
Restaurants and groups on Cloutly
A week at Copperpot Kitchen, in the order it happens.
Nadia runs four restaurants and reads the reviews on her phone at midnight.
-
Fri9.02 pm
The ask goes out after the bill, not at the table.
Square tells Cloutly the payment landed, and the text goes out on the delay you set.
Copperpot Kitchen Riverside Let’s configure your Square locationWhen this happens:
✓Payment received
Order completed and payment received
Start my review campaign:
Friday serviceSend invite after:
2Hours -
Sat7.40 am
Nadia answers the forty minute wait before she opens.
All four restaurants post into one inbox. Draft with AI writes the reply in the tone she picked, and she sends it.
AllReviewsMessages All locations · Last 30 Days- D Delia9:48 pm Forty minutes for mains on a Friday is a long time. Needs action★★★★★Google · Riverside
- T TheoFri Best duck in town and the staff never rushed us. ★★★★★Google · Riverside
Draft with AI Friendly Records your public response and notifies them -
Mon9.00 am
One number tells her which restaurant to work on.
Signals counts negative mentions against ten hospitality themes, restaurant by restaurant, with each restaurant’s own review count beside it.
Menu movers reads your published dishes on their share of mentions in four and five star reviews. The Cloutly team switches Signals on, so ask us.
Where it’s happening
Jun–Aug Month3 mo12 mo By classificationBy venueService Food & drink Bookings & entry Price & value Venue & facilities Reviews Denver · 4 Riverside 34 21 8 12 9 1,640 Old Mill 16 14 5 10 18 1,190 Quay Street 19 17 15 11 7 920 Ashgrovethin 4 2 1 3 1 88 Negative mentions across Jun–Aug, against each restaurant’s own review count. thin means fewer than 100 reviews in the window.
Copperpot wrote every word of the ask and set the delay once. Cloutly is built for networks of 400+ locations, so a lead at forty restaurants opens the same three screens.
Merivale, Sorsi e Morsi and Francesca’s manage their reviews in Cloutly.
Google and Facebook reviews, texts, Messenger and Instagram messages and the live chat on your review page all arrive in one list, filtered to one restaurant when you want one.
Search location...
- ✓All Locations
- Riverside
- Old Mill
- Quay Street
- Ashgrove
Most of your guests are walk-ins, and you do not have their number.
True. Your till covers the guests it knows, and a QR on the table covers the rest.
Where the till knows the guest
- Square fires on a payment received.
- Clover fires on a payment completed, and syncs hourly.
- Set the filter and the delay once, and after that there is no moment for you to define.
Where it does not
- A QR on the bill folder or a table card. Same link, no phone number needed.
- Give a server their own link or QR and the reviews that come through it are credited to them.
- Anything that reaches Zapier can send the invite, bookings included.
A good Friday should end up on Google.
Connect Square or Clover and set the delay once. Friday’s tables get their text on Friday night.
- Minutes to set up. No dev team, no tech headaches.
- Your team will use it. Front desk to head office.
- One site or hundreds. Built for networks of 400+ locations.
Rolling it out across a network? Book a rollout call and we'll pilot it with you first.
