The review request people actually answer.
Every customer you served this week gets asked, by text and email, in your words. Cloutly triggers the ask from your booking or POS system and follows up on the days you set. Single sites set it up in an afternoon. Franchises run it across hundreds of locations.
14 days free. No credit card. Email requests included, texts use SMS credits.
Trusted by 5,000+ service businesses
Every customer you serve is a review you didn’t ask for.
Review request campaigns ask everyone you served, skip anyone who reviewed you in the last 90 days, and count what came back.
The response rate is yours to set. Bishops saw 181% more new reviews in their first month, so start conservative and adjust.
Over a year: reviews. Assumes every customer is asked, which is what a campaign does. Estimates only; your rate depends on your customers and your message.
What the first thirty days look like
One campaign at Marlow & Co. Hair, on the four screens it happens on.
- Day 1
The ask starts from a sale you already record.
Switch on a trigger in the systems you already run, choose the campaign it starts, and set how long after to send.
- Day 2
It reads like a message, not a mailout.
Their first name and the review link merge into the words you wrote, and anything they send back is answered from one inbox.
- Week 2
A second visit moves the ask instead of adding one.
Cloutly matches the person on the email or phone you already hold, so a regular is one contact, asked once.
- Day 30
You can see which message earned the review.
Every step reports what it sent, what was opened and clicked, and the reviews matched back to it, with the credit on the person.
Swimart got more reviews in 30 days than in the previous 12 months.
Three networks, three first months. The numbers are theirs, not ours.
12monthsof reviews, beaten in the first 30 days across 70+ stores
“We saw more new reviews in the first 30 days than our previous 12 months combined.”Nathan HallahanMarketing Manager, Swimart
181%more new reviews in the first 30 days
“Our stylists put in the work to deliver amazing client experiences. Cloutly helps us amplify them.”Daniel DavoodiMarketing Director, Bishops Cuts / Color
45%more reviews in the first month, across 230+ salons
“Cloutly made it easy for us to onboard and roll out across 230+ locations.”Kelly GauntNational Marketing & Brand Projects, Just Cuts Franchising
How it compares
Most tools send a request; fewer time it to the job, credit the person who earned the review, or show every location side by side.
| Capability | Cloutly | Typical review tool | Asking by hand |
|---|---|---|---|
| Text and email sequencesUp to four messages, day spacing you set | ✓ | ✓ | ✕ |
| Triggered by the sale or the appointmentOn the timing you choose | ✓ | ~ | ✕ |
| Reviews matched to the message that earned themSent, opened, clicked, reviews | ✓ | ~ | ✕ |
| Reviews credited to a team memberTheir own review link or QR code | ✓ | ✕ | ✕ |
| Per-location campaigns on one templateEvery site asking the same way | ✓ | ~ | ✕ |
| Personal video asks and video reviews | ✓ | ~ | ✕ |
| Every review answered from one inboxAI drafts it, a person sends it | ✓ | ~ | ✕ |
| Opt-outs honoured account-wideAn opted-out contact is never enrolled again | ✓ | ✓ | ✕ |
~ means it depends on the tool and the plan. We’d rather you check than take our word for it.
More reviews. More revenue. Today.
Connect your booking system or upload a list, pick a message, and the first requests go out this afternoon.
- Minutes to set up. No dev team, no tech headaches.
- Your team will use it. Front desk to head office.
- One site or hundreds. Built for networks of 400+ locations.
Rolling it out across a network? Book a rollout call and we'll pilot it with you first.
