Listings is in the price of a store, not on top of it.
Cloutly is the ReviewTrackers alternative for the person who has to do something about what the reporting found. ReviewTrackers sells listings management as a paid add-on; at Cloutly one per-store price covers the requests, the inbox, the listings record, the Ask box and the monthly AI search sweep. Priced per store, month to month, and the number is on the website.
14 days free. No credit card.
Quay End · Yelp
Yelp shows a phone number that isn’t yours
Checked 2 Sep · 3 sources
Trusted by 5,000+ service businesses
These are two different products, and one of them is wrong for you.
ReviewTrackers is built for a business that wants the reporting
They read more review sites than Cloutly, draft replies with AI, benchmark you against local rivals and sell listings management as an add-on. If your dashboards already sit inside Qualtrics or InMoment, reviews belong there too.
Cloutly is built for the person who has to do something about it
The requests, the inbox, the listings record, the question box and the AI search sweep are one purchase, per store, month to month. Cloutly has no survey product, so a CX programme is the wrong shop.
Choosing a platform for every store means choosing whose roadmap you get.
Four owners in four years, every step announced publicly.
- Until June 2022
Independent, from Chicago.
- June 2022
Acquired by InMoment.
- May 2025
InMoment acquired by Press Ganey Forsta.
- 19 May 2026
Press Ganey Forsta acquired by Qualtrics for US$6.75 billion. Announced and completed, May 2026
They still operate and still sell; the roadmap sits inside Qualtrics.
Ask about nine cafés, and read all nine on one screen.
The answer names the café, not just the number
The Ask box reads every review and answers with a count and the reviews behind it. ReviewTrackers has an Ask; theirs sends review requests.
Which cafés mention the queue?
Searched 1,206 reviews in 1.3s · exact counts, not AI guesses
The reviews behind the number
“Great coffee, but the queue is out the door.”
Nine stores, three needing a call
Every store lands in one inbox, and the Locations table leads with the ones needing a person.
9 locations · 3 need attention
| Location | Rating | New | Status | |
|---|---|---|---|---|
| 8 | Halyard Street | 4.21 | 6 | 4 unanswered 1–2★ |
| 9 | Quay End | 4.09 | 3 | Rating dropped 0.3★ |
| 5 | Peverel Lane | 4.57 | 4 | Quiet 11 days |
| 1 | Kirkgate | 4.88 | 27 | ▲ 12% vs the previous period |
All 9 locations
What ChatGPT, Gemini and Perplexity say about a café in Denver is swept monthly, in that price. How it is run.
Where these two agree matters less than where they do not.
Their listings row is a yes, sold as an add-on.
| Capability | Cloutly | ReviewTrackers |
|---|---|---|
| Review requests by text | Yes | Yes |
| Review requests by email | Yes | Yes |
| Ask for a video review | Yes | Not publicly documented as of September 2026 |
| QR codes and printed links | Yes | Yes |
| Reviews and messages in one inbox Cloutly: Google and Facebook reviews, Messenger, Instagram DMs, SMS, live chat | Yes | Partial |
| AI-drafted replies | Yes | Yes |
| Business listings kept accurate Cloutly: Google Business Profile and Facebook writes; Google public view, Yelp, TripAdvisor drift monitoring | Yes | Yes |
| Local competitor tracking | Yes | Yes |
| AI search visibility (ChatGPT, Gemini, Perplexity) | Yes | Not publicly documented as of September 2026 |
| Ask a question of your reviews | Yes | No |
| Staff recognition leaderboard | Yes | Not publicly documented as of September 2026 |
| Surveys and NPS Cloutly: no survey product; reviews are unsolicited, see /review-led-vs-survey-led | No | Partial |
| Pricing published on the website | Yes | No |
Partial means it exists only part way; hover for what we found. “Not publicly documented as of September 2026” means we found no public statement. Every No was read on the vendor’s own public pages.
“Our history and our reporting live in ReviewTrackers.”
Your reviews were never in it.
They are on Google, Facebook and the sites your customers wrote them on; Cloutly reads them from there.
Setting up is a connection and a message.
Connect the booking system or drop in a CSV; requests go out from day one.
Fourteen days free lets them overlap.
Compare them on your own stores at no cost, or book a rollout call.
Just Cuts rolled Cloutly out to 230+ salons and saw 45% more reviews in the first month.
A franchise network, the hardest rollout there is.
“Cloutly made it easy for us to onboard and roll out across 230+ locations. Our salons saw a 45% increase in reviews in just the first month. It's truly intuitive, effective and backed by a team who genuinely care.”
Kelly GauntNational Marketing & Brand Projects at Just Cuts Franchising 
The questions that decide this, including the one where the answer is ReviewTrackers.
Qualtrics, since 19 May 2026, for US$6.75 billion (announced and completed that month). The four owners in four years are dated above.
Stay if your surveys and the people who read them already live in Qualtrics or InMoment. Stay too for a survey programme, or the extra review sites.
Cloutly publishes its price per store on the plans page, month to month, 14 days free. ReviewTrackers sells per location in Data Only, Starter, Essential and Custom tiers, but its plans page leaves the figure blank.
Yes, and to far more than nine: Just Cuts runs Cloutly across 230+ locations. Book a rollout call.
Off their own public pages, read in September 2026. Where we found no public statement the table says so.
Comparison accurate as of September 2026. We review these pages every six months; tell us if something has changed.
Listings, Ask and AI search should arrive with the store.
Connect the profiles you have; Cloutly reads every store from day one.
- Minutes to set up. No dev team, no tech headaches.
- Your team will use it. Front desk to head office.
- One site or hundreds. Built for networks of 400+ locations.
Rolling it out across a network? Book a rollout call and we'll pilot it with you first.
