Cloutly is the Podium alternative with a human approach
Podium only sends text campaigns to ask customers for reviews. Cloutly video messages create a human connection that helps growing businesses get reviews faster and outrank competitors.
"Cloutly now holds an integral place in our local marketing strategy. The immediate impact reviews have had across our stores, plus the ease with which we can now respond to our customers has been significant."
Nathan Hallahan
National Marketing Manager, Swimart
Podium sends cookie-cutter text message to customers, making your review requests easy to ignore. No personalization and no follow-ups mean fewer chances to score the 5-star reviews that help your business grow.
“The reviews seem to come in spurts and sputters. The amount of reviews is so low, that I'm looking for an alternative product.”
Verified Podium review on G2
“Review links are sometimes difficult for customers to complete, we have gotten a few calls saying they can’t figure out how to leave a review.”
Verified Podium review on G2
"If I sent an invitation to a customer 6 months ago and haven't heard back from them... it'll say I can't send another."
Verified Podium review on G2
“Sometimes people do not see a text or would like to go directly to the link without having to do too much to get there.”
Verified Podium review on G2
“We aren't reaching our community. Something that needs to be improved.”
Verified Podium review on G2
“Podium’s text based system unintentionally encourages busy people to simply text back their review.”
Verified Podium review on G2
Find the right customer at the right time with Cloutly and unlock more 5-star reviews
Send your customers impossible-to-ignore personal videos. Follow up with them (automatically) to win more opens, clicks and stellar reviews.
REVIEW CAMPAIGNS
When customers don’t reply to your first message, Cloutly automatically sends up to 3 follow-ups to help you secure more reviews.
REVIEW CAMPAIGNS
Send personalized video messages for different customer segments. Make your review requests irresistible by adding a fun, human touch.
REVIEW WIDGETS
Add social proof to your website with review widgets. Let your happiest customers sweet-talk your website visitors into buying from you.
CONTACTS & REVIEWS INBOX
Cloutly shows every review you’ve ever received on 40+ review sites. Identify your happiest customers and follow up to drive repeat purchases.
REVIEW LANDING PAGES
Connect review pages to QR codes to send on-site customers to your review sites before they leave (and you can’t contact them again).
Everything you need to win more reviews, without paying for expensive extras
With Podium, you can create invoices, process payments, and video chat with visitors.
None of this is built to get you more reviews. But they sure charge you for it.
With Cloutly, you only pay for features that will boost your reviews, build up your credibility and help you outrank competitors when buyers search for what you sell.
Podium vs Cloutly
Podium vs Cloutly
We believe in a human approach: for reviews and for customer support.
When you need help:
"The team at Cloutly are great. They have supported us and our clients at every stage."
Anthony Balsamo
Noize Agency
Add all your Google My Business locations to Cloutly using the multi-location Google connector. Have online reviews you need to migrate? Our team will add them to your Cloutly account.
Podium vs Cloutly
Having many online reviews — and even better, positive ones — show search engines like Google you're a trustworthy business. Credibility helps you rank higher on local search result pages. Once you’re more visible in the search results, you get more customers and your business grows faster.
You can use Cloutly to respond to both positive and negative feedback. While we can’t stop people writing negative things, our handy templates make responding easy. So you can get in front of any negative feedback and manage your online reputation. Plus, responding quickly to your customers is a great way to boost customer engagement.
Yes. Cloutly integrates with popular platforms (Google, Facebook, AppStore and Google Play) and 40+ industry-specific review sites (Zillow, G2 and TripAdvisor).
One of our customers, Swimart, uses Cloutly at 75 retail locations. They saw an increase in online reviews, going from fewer than 60 reviews per month to over 400 per month. In fact, they got more customer feedback in those 30 days than in the previous 12 months combined.
Cloutly is a customer review platform that helps single and multi location businesses get valuable feedback on their services and products from their customers. Collect feedback through our personalized video campaigns, then respond to that feedback directly within our software. It’s your one-stop-shop for reputation management.