The right person gets the credit.
Know who on your team is bringing the reviews in. Cloutly credits each one to the person whose own link, code or booking brought it in, and counts the reviews that only name someone beside them, so you can see which is which. Filter by location and by date, so each shop has its own staff leaderboard and the group has one too.
14 days free. No credit card.
Booked a skin fade on Saturday morning and got straight in. Dev talked me out of the cut I asked for and he was right.
Trusted by 5,000+ service businesses
Monday morning, and Jess knows who deserves a thank you.
She runs four shops and reads them on one staff leaderboard, ranked by score with the evidence under every name.
Staff recognition
Who your customers are naming, how much evidence is behind it, and who is overdue a thank you.
LeaderboardLast 90 days
Includes reviews matched by name. Verified reviews always count toward a score; name matching fills the gaps, and it can credit the wrong person or miss a review that names nobody. Give each person their own review link to attribute reviews exactly.
- S SioneMaster barber ★5.0from 72 reviews ▲ 0.2 vs last period up 0.2 on the period before
- M MarnieSenior barber ★4.9from 80 reviews — 0.0 vs last period level on the period before
- D DevBarber ★4.9from 82 reviews ▼ 0.1 vs last period down 0.1 on the period before
- H HarrietBarber ★4.7from 47 reviews ▲ 0.1 vs last period up 0.1 on the period before
- O OllieBarber ★4.6from 39 reviews ▲ 0.1 vs last period up 0.1 on the period before
- B BecApprentice ★4.5from 4 reviews no trend yet Early days
Two scores that round to the same figure share a position, the way they do in the product, and the line under the header is Cloutly’s own banner, word for word.
The link settles most of it. Cloutly asks you about the rest.
Every person on the roster gets a review page with a link and a code of their own.
Give a barber their own page and a review that comes back through Dev’s link or QR code is verified as his. Whatever arrives another way waits in a queue rather than being guessed at.
2 reviews need attributing. 1 names more than one person · 1 names nobody on your team. Assigning one takes a click, and it sticks: the nightly sync never overwrites your decision.
2 reviews left
Who did this one?
★★★★★Ari W.
Best fade I have had in years. The bloke on the end chair is a magician.
MarnieSione
Nobody on my teamSkipClose
How Cloutly decides whose review it is.
A review is credited once, to one person: Cloutly tries five gates and stops at the first that fits.
★★★★★Saturday, AshgroveThe review from the top of this page, coming in.
- You assign it.Not touched
Jess opens the review and picks the person.
- The booking system names them.No booking record
Mindbody, Zenoti and Nookal record which practitioner took the appointment.
- They used their own link.This one fits. Credit stops here.
The review came back through that person’s own review link or QR code.
- They added the customer themselves.Never reached
The team member typed that customer in by hand, and the review answers the request that went out.
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Above this line Cloutly can point at the evidence. Below it, it is reading names out of review text.
A customer typed a name.Never reachedCloutly reads the roster against the words in the review, and abstains when two people could fit.
Gate 3 caught it, so gates 4 and 5 never ran. That is why a link is worth handing out.
A row with only a few reviews sits near the team average and carries an Early days chip until there are five, so a quiet fortnight does not read as a bad barber. Filter the board to one location for its own ranking, or leave it across all four and the group ranks together.
“Our stylists put in the work to deliver amazing client experiences. Cloutly helps us amplify them.”
Daniel DavoodiMarketing Director, Bishops Cuts / Color 
Find out who your best reviews belong to.
A board is only as honest as the evidence under it. Hand out a link to everyone on the roster and the evidence turns up with every review.
- Minutes to set up. No dev team, no tech headaches.
- Your team will use it. Front desk to head office.
- One site or hundreds. Built for networks of 400+ locations.
Rolling it out across a network? Book a rollout call and we'll pilot it with you first.
