AI reads every review. You approve every move.
Cloutly’s AI drafts a reply when you click, answers a question about your reviews with an exact count, tells a network which location is slipping and why, and checks whether ChatGPT still recommends you. Head office asks Claude or ChatGPT which venue needs attention and gets the count.
14 days free. No credit card.
Pizza was cold on arrival, second time this month.
Marcus, twice is two too many. I have talked to the Riverside team about the last stretch of the run tonight. The next one is on us.
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What AI reputation management actually does to one review.
AI reputation management is software that reads your customer reviews and helps you act on them: drafting replies, counting what customers mention, ranking locations and checking what AI assistants say about you. The useful kind keeps a person on every decision that reaches a customer.
Marcus, twice is two too many. I have talked to the Riverside team about the last stretch of the run tonight. The next one is on us: reply here and I will sort it myself.
Send replyEdit3 of 212 reviews mention cold. All three are Riverside deliveries.
Counted from 212 reviews · exact counts, not AI guessesNo one named
Amber · cold on arrival, 3 this week, from 1
Every reply is a draft until a person sends it. Every count is counted, not estimated. Signals are part of the Intelligence Layer, which reads a whole network.
Three places the AI does the reading, and one where you do the sending.
AI-powered reputation management is only useful if you can see where each answer came from. Each of these hands you the reviews behind it.
The reply is drafted when you ask, and sent by you.
Pick a review in the inbox, pick a tone, press Draft with AI. Nothing goes out until you send it. Customer Messaging
Any question about your reviews comes back as a count.
Ask it the way you would say it out loud. The number, then the reviews it was counted from. Review Insights
Whether ChatGPT recommends you, checked every month.
Cloutly puts your questions to ChatGPT, Gemini and Perplexity and records who came back. It asks; it does not change the answer. AI Search Visibility
Ask it from Claude or ChatGPT, not from a dashboard.
Connected AI lets the assistant you already use read your Cloutly account and answer in your own words. It reads exactly what you can see, and whenever a number deserves context it hands you the page in Cloutly that has it. Ask it to change something and it prepares the change, then waits for you to approve it in Cloutly.
Cloutly speaks MCP, the open standard assistants use to connect to tools. Early access on the Growth plan. See Connected AI
Running a network? The Intelligence Layer reads every review across every venue, week by week, and tells each site what to change. Enterprise, priced after a pilot.
Bishops Cuts / Color saw 181% more new reviews in the first 30 days.
The AI reads. The requests, the replies and the rollout are what moved these numbers, and each one is the customer’s own claim.
181%more new reviews in the first 30 days
“Our stylists put in the work to deliver amazing client experiences. Cloutly helps us amplify them.”Daniel DavoodiMarketing Director, Bishops Cuts / Color
12monthsof reviews, beaten in the first 30 days across 70+ stores
“We saw more new reviews in the first 30 days than our previous 12 months combined.”Nathan HallahanMarketing Manager, Swimart
45%more reviews in the first month, across 230+ salons
“Cloutly made it easy for us to onboard and roll out across 230+ locations.”Kelly GauntNational Marketing & Brand Projects, Just Cuts Franchising
What the AI never does.
Most AI review management tools are judged on what they automate. The better question is what they refuse to.
What you get elsewhere
- Replies posted by a bot, in a voice nobody at the shop chose
- A sentiment score with no way to see the reviews behind it
- Reviews written or “enhanced” by the software
- An assistant that changes a listing because it thought it should
What Cloutly does
- Drafts you send, in a tone you picked, from the inbox you already answer in
- Counts you can open, down to the review each number came from
- Real customers asked, by text and email, and only their words read
- A change it prepares and you approve, and customer details it never sees
The questions people ask about AI reputation management tools.
Four ways, in practice. It drafts a reply to a review so a person can edit and send it. It reads every review and counts what customers mention, so a question comes back as a number rather than an impression. Across a network it ranks locations and flags the one that is slipping and why. And it checks what AI assistants such as ChatGPT say when someone asks them who to call. Cloutly does all four, and a person approves anything that reaches a customer.
The one that keeps a person on every decision and shows its working. Cloutly drafts replies you send, answers questions with exact counts you can click through to the reviews, ranks every location on one scorecard, and, on the Enterprise plan, reads the whole network week by week and tells each site what to change. Just Cuts rolled it out across 230+ salons and saw 45% more reviews in the first month.
No, and it never will. Cloutly asks your real customers for reviews by text and email, and the AI only reads what they wrote. Writing reviews, or gating which customers get asked, breaks the platforms’ rules and the law in most places Cloutly operates.
Yes. Connected AI lets Claude or ChatGPT read your Cloutly account and answer questions about it in the assistant you already use. Changes it proposes wait in Cloutly for your approval. It is in early access on the Growth plan.
Reply drafting is part of the inbox. Ask, the scorecard, AI search visibility and Connected AI are on Growth and above. The Intelligence Layer, which reads every review across a network, is Enterprise and priced after a pilot.
Every review read. Nothing sent without you.
Connect the review sites you already use, and the first reply is drafted the moment you ask for it.
- Minutes to set up. No dev team, no tech headaches.
- Your team will use it. Front desk to head office.
- One site or hundreds. Built for networks of 400+ locations.
Rolling it out across a network? Book a rollout call and we'll pilot it with you first.
