Cloutly
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Intelligence your operators can act on, location by location.

Every location gets the one thing to change, and the guest’s own words for why. The Intelligence Layer is review intelligence for multi-location networks. It reads every review you collect and counts what guests keep saying, so nobody on your team has to.

You asked · What are the five biggest problems guests raise across the business right now?

  1. Twenty-minute waits for mains on Friday nights486 of 41,300 reviews · 61 locations
  2. The weekend surcharge nobody mentioned at booking391 of 41,300 reviews · 88 locations
  3. A front bar too loud to talk in374 of 41,300 reviews · 34 locations
  4. Booked tables given to smaller parties341 of 41,300 reviews · 52 locations
  5. Slow service at dinner268 of 41,300 reviews · 47 locations
“Booked at seven, mains landed at ten to eight. It was a Friday, so we let it go.”Pier Nine · 3★ · 22 August 2026

Counted from 41,300 reviews · exact counts, not AI guesses

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A pilot on your own reviews first. Priced for the network after it.

Is it the network, or three locations?

Drag the divider to read the same signals by theme, then by location.

Share of that month’s reviews carrying a negative mention, out of 41,300 in August 2026.

Seven signals, ranked by what you can change.

Log the change a location makes, and Cloutly measures the share of reviews raising it before and after.

The reporting arrives without anyone building it.

The weekly brief sorts the week’s signals into red, amber and green, and the monthly report lands on the 1st.

A signal exists because a guest wrote it.

A line like “the weekend surcharge is not mentioned when the table is booked” comes out of the reviews themselves.

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“Cloutly has helped us shine a light on the incredible work our care team does every day. It's made recognising and celebrating our top performers simple and meaningful.”

Rochelle MorrisonHead of Marketing at Dovida

See it on your own reviews. First.

We start with a pilot on a handful of your sites, using the reviews you already have, so you can see what it finds before anything rolls out.

Talk to us A pilot first, then a price that fits the network.
  • A pilot first. On your own reviews, before anything rolls out.
  • One site or hundreds. Built for networks of 400+ locations.
  • Priced for the network. After the pilot, not before it.

Just the one location? Start a free trial and be sending requests this afternoon.