How to monitor AI search visibility for your business
Check the same local-business prompts in ChatGPT, Gemini, Perplexity, Copilot and AI Mode, then keep a simple log of the names and sources that appear.
Reviews, reputation and AI search
Get more reviews, handle the difficult ones, and understand how your business shows up in Google and AI search. We check the sources and tell you where the evidence stops.
Review monitoring: how to catch a review the day it lands
Each review site buries its owner notification somewhere different, and switching every one of them on still leaves you checking things by hand.
NAP consistency in 2026: a straight answer and a working audit
Consistency is hygiene, not a ranking lever. It still costs you calls every time you get it wrong.
How to merge Google Business Profiles, and what happens to your reviews
Google does not join two profiles into one. It stops showing the one it calls a duplicate, and only one of the three routes brings the reviews across.
Negative review email scam: how to tell a real notification from a fake
The message says a customer left you one star and there is a link to read it. Before you click, open the profile yourself.
60 online review statistics for 2026
60 online review statistics checked against the original publisher. Each entry includes the survey edition and sample, so you can see where the number came from.
Customer feedback analysis without running a survey
The reviews are already public. A fixed taxonomy and a spreadsheet can turn them into a useful operating list.
How to remove a review from a Facebook Page, and what to do when you can't
Most guides answer this by telling you to switch Recommendations off. Almost none of them mention that you lose every good review with it.