How Tripadvisor ratings and rankings actually work
Your Tripadvisor rating and popularity ranking are different numbers. One summarises review scores; the other compares you with nearby businesses.
Tripadvisor
How to remove a Tripadvisor review: what works and what does not
Reporting works on grounds, not on how unfair the review feels. Here are the grounds Tripadvisor publishes, and the evidence each one needs.
How to get more Tripadvisor reviews: what owners can and cannot do
Tripadvisor's rules decide how you are allowed to ask. Its tools decide how well the ask works.
How to respond to Tripadvisor reviews: 10 management responses you can copy
You get one shot at a Tripadvisor management response, because once it publishes you cannot edit it.