How to monitor AI search visibility for your business
Check the same local-business prompts in ChatGPT, Gemini, Perplexity, Copilot and AI Mode, then keep a simple log of the names and sources that appear.
Reviews
Review monitoring: how to catch a review the day it lands
Each review site buries its owner notification somewhere different, and switching every one of them on still leaves you checking things by hand.
Negative review email scam: how to tell a real notification from a fake
The message says a customer left you one star and there is a link to read it. Before you click, open the profile yourself.
60 online review statistics for 2026
60 online review statistics checked against the original publisher. Each entry includes the survey edition and sample, so you can see where the number came from.
Customer feedback analysis without running a survey
The reviews are already public. A fixed taxonomy and a spreadsheet can turn them into a useful operating list.
Reputation management for agencies: what the work is and what to charge for it
Clients ask for it because reviews are the one part of local marketing they can see for themselves, and it costs more to run than most agencies quote.
Restaurant reputation management: how to run it across every venue
Most venues do not have a review problem. They have a no-system problem, where the ask happens when someone remembers and the replies happen when someone is angry.
SMS compliance for review requests: US, UK and Australia
The US, UK and Australia apply different rules to review request texts, including who may be contacted, how the sender is identified and when messages may be sent.