SMS vs email review requests: what actually gets a review written
The answer is both, in an order, and which one leads is decided by what contact detail the customer handed over when they booked.
Email Marketing
30 review request email subject lines that get opened
Grouped by the moment you send them rather than by tone, because what gets a review request opened is that it names something the customer remembers.
Review request email templates: 10 examples, with the SMS version of each
Every template here is plain text you can copy, written for a real service job, with the text-message version beside it and a note on when to send it.