How to respond to a bad TripAdvisor review, plus amazing (and terrifying) real-life examples. Paid Members Public
A customer's bad TripAdvisor review can be disheartening or even damaging to your business. Learn how to respond to a bad review here (with brilliant examples).
How Robinhood destroyed 8 years of brand building in 24hrs. Paid Members Public
Financial trading app Robinhood's reviews tanked and saw 8 years of brand building, customer loyalty and advocacy flushed down the drain in a single day's work...
Asking for a review? Here's how to get the best response (with templates). Paid Members Public
Discover the most effective ways to ask your customers for reviews (based on top-performing templates from real companies).
How this cold email template landed 20+ B2B partnerships Paid Members Public
Discover the exact B2B cold email processes - the tools, the lists, the copy, the psychology - that won us our first 20 agency partners.
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