Swimart Shellharbour
89reviews
All Reviews
4.9
Google
4.9
Cloutly
4.9
Tony Starr
on Google
1.0
April 26, 2025
Went in to but spa sanitizer. Guy was super unhelpful.
Business Response:
Hi Tony, thank you for taking the time to leave a review. We're genuinely sorry to hear about your experience with our staff. Providing excellent customer service is our priority, and we regret that we fell short on this occasion. Please get in touch with us directly, so we can address your concerns and resolve this matter to your satisfaction. Your feedback is valued, and we are committed to improving.
Kim M.
on Cloutly
5.0
October 29, 2024
Always professional, approachable and ready to assist
Business Response:
Hi Kim, thank you for your positive feedback! The team strive to provide excellent service and support, so it was wonderful to be able to share your review with them. See you instore again soon. Thanks, Simon, Kaila and the team at Swimart Shellharbour
Daniel B.
on Cloutly
5.0
September 13, 2024
Girls were Legends, searched for my product and found it, went over and above to help
Business Response:
Hi Daniel, thank you for your 5-star review!
Glad to hear that you had a good experience with our Retail staff. They do make a great team!
Hope to see you instore again soon.
Swimart Shellharbour
Dimce Temelkovski
on Google
5.0
August 28, 2024
Business Response:
Hi Dimce, thank your 5 star rating. Look forward to seeing you instore.
Swimart Shellharbour
Rhonda T.
on Cloutly
5.0
August 12, 2024
Accurate and honest information, with helpful and reliable staff.
Business Response:
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Michael Murphy
on Google
5.0
August 06, 2024
Great customer experience great store service
Business Response:
Hi Michael, thank you for your positive review. We're delighted to hear that you had a great customer experience and received excellent service at our store. Your feedback is truly appreciated, and we look forward to serving you again at Swimart Shellharbour. Thank you!
Kayla Aria
on Google
5.0
August 02, 2024
special thanks to Jordan. She was so kind and greeted me with the best customer service. Even speaking with her on the phone was such a smooth process, and it is clear that she is very knowledgable! Will definitely be recommending Swimmart Shellharbour because of Jordan’s service :)
Business Response:
Hi Kayla Aria, thank you for your lovely review. We're thrilled to hear that Jordan provided you with exceptional customer service and made your experience smooth and enjoyable. It's great to know that her knowledge and kindness stood out to you. We truly appreciate your recommendation and look forward to welcoming you back to Swimart Shellharbour soon.
Val S
on Google
5.0
August 01, 2024
Absolutely amazing service!! The staff are always happy to help. I highly recommend Swimart to all who have a spa or pool AAA+++
Business Response:
Hi Val, thank you for the wonderful review. We really appreciate you taking the time out to give us a positive review. Thanks, Swimart Shellharbour
Jackie B.
on Cloutly
5.0
June 11, 2024
Service is always so friendly, helpful and knowledgeable. Always get a good outcome, even with tricky problems.
Business Response:
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Jude Atkinson
on Google
5.0
May 18, 2024
Top service and sound advice. Will only shop there.
Business Response:
That is so amazing to hear, Jude! Thank you so much for taking the time to share your feedback with our team at Swimart Shellharbour. It's great to know that we continue to provide our customers with everything they need. Have a great day!
Nadine Jurd
on Google
5.0
March 21, 2024
Excellent staff, service, knowledge and products
Business Response:
We appreciate your kind feedback of Swimart Shellharbour and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.
Damien S.
on Cloutly
5.0
March 14, 2024
Outstanding customer service, great knowledge and welcoming every time I walk into the store! Great job swimart Shellharbour!
Business Response:
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Mick
on Google
5.0
February 12, 2024
As newbie's to owning a pool the staff took there time to explain and answer all our questions would highly recommend them
Business Response:
Thank you for your five-star review. Our team always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.
Tee Jay
on Google
3.0
February 03, 2024
Bit of a wait for service, then I think they gave me the wrong price on some spa sanitizer.
Convenient place and easy parking though
Business Response:
We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
Nick O.
on Cloutly
5.0
January 30, 2024
Very helpful yesterday in exchanging O rings at no cost. Came out today as promised and fixed leak at a great price. Thanks guys.
Business Response:
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Romina C.
on Cloutly
5.0
January 21, 2024
Great service, excellent knowledge would highly recommend Swimart.
Business Response:
Thank you for your five-star review. Our team always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.
Joe Soto
on Google
3.0
December 25, 2023
Business Response:
Thanks for your feedback Joe. Please reach out if you need any further assistance with your pool.
Swimart Shellharbour.
Hadligh C.
on Cloutly
4.0
December 21, 2023
I have a new freshwater naked system, and not many people know how to run it. One of the guys at swimmat knew about them and was happy to help and we got the pool back in action.
Des Smart
on Google
5.0
December 19, 2023
Great service ,assistance thanks
Business Response:
Hi Des,
We truly appreciate your feedback and are glad to hear that you received great service and assistance.
Swimart Shellharbour.
Zoe P.
on Cloutly
5.0
December 08, 2023
Friendly staff , service was great and quick. Will definitely bring back for all my spa needs.
Business Response:
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
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