Get a page for your business
Swimart Noosa logo

Swimart Noosa

Claimed
4.9(50 reviews)
Swimming pool supply shop
4.9

50 reviews

5
47
4
3
3
0
2
0
1
0
Rory Green
google
★★★★★

Great service and knowledgeable staff every time. We love dealing with Damo and Tara

Response from Swimart Noosa

Thanks so much for the wonderful review! ⭐️ It’s always a pleasure looking after you, and we really appreciate your kind words. We’re so glad you’ve had such a positive experience with our team — and we love seeing you too! 😊 Thanks for your continued support of Swimart Noosa. We truly appreciate it! 💦🏊‍♀️

Jo-Anne Binns
google
★★★★★

Excellent team. We couldn't be happier with our choice to use Swimart. Very highly recommend 🏊‍♀️ 💦 Great friendly service every time.

Response from Swimart Noosa

Thanks so much for the fantastic review! ⭐️ We’re so glad you chose Swimart Noosa and that you’ve been happy with the team and our service. We genuinely love looking after our customers and their pools, so it means a lot to hear that we’re getting it right. Thanks again for the recommendation — we really appreciate your support! 💦🏊‍♀️

John Pane
google
★★★★★

Conor serviced our Pool and did an excellent job. He was patient in explaining the workings and maintenance required and he has deep technical knowledge on Pools. He is a straight down the line guy and I would recommend Swimart if you are looking for an honest company with skilled technicians.

Alexandra Noy
google
★★★★★

A huge thank you to Tiana and the Swimart team for the exceptional service! Our pool pump unexpectedly broke, and Tiana went above and beyond to make sure we were looked after. She organised a replacement and had it installed the very same day, which completely exceeded our expectations. Tiana’s customer service was absolutely outstanding—friendly, professional, knowledgeable, and genuinely committed to helping. She kept us informed every step of the way and made what could have been a stressful situation incredibly easy. It’s rare to find someone who cares so much about their customers. Tiana is an absolute asset to the Swimart team, and thanks to her prompt action, our pool was back up and running in no time. We couldn’t be happier with the service and wouldn’t hesitate to recommend Swimart to anyone. Tiana truly deserves recognition for going above and beyond. Thank you again!

Response from Swimart Noosa

Hi Alexandra, thank you for your Google review! We're thrilled to hear that Tiana exceeded your expectations and provided such outstanding service. Her dedication and commitment to our customers is truly commendable. Your recommendation means a lot to us. Thank you once again!

GDL
google
★★★★★

We made contact with Swimart Noosa because our previous pool service business was involving us more and more in the maintenance of the pool and response to issues. We were already paying them for a monthly service so we didn't think we should be water testing between services, adding chemical between services, and downloading a manual to fiddle with the settings of a chlorinator we didn't understand. We made contact with Swimart Noosa by email and received a response from Tiana within half an hour – with a schedule of service options, and brochure. Before close of business we’d locked in a regular monthly pool service on a day that suited our own weekly commitments. I emailed through details of the pool (magnesium, heated, useage, covered, access, etc.) We received a text message the day prior to the scheduled service confirming the service. Not an automated message. From the business directly. On the day of the service Ben arrived, rang the doorbell and introduced himself. With a previous pool service business it was not uncommon for them to not turn up at all on the scheduled service day without notice – and have to be chased to lock in a service at a time that suited them. Ben confirmed that he had been made aware of the the information provided regarding the pool – which in our experience is quite rare. On numerous occasions with other pool service businesses in the past we had contacted the office to advise of issues in advance of the monthly service, for the technician attending on the day to claim they had not been made aware of those concerns. Ben did a thorough vacuum and clean; hosed off the cartridge filter on the grass (as requested, not on the tiles); did a water test and added chemical as required; reset the chlorinator and timer appropriate to usage and season, and hosed the area down thoroughly. In response to our stated position – that we expected Swimart Noosa as the paid professionals to be responsible ongoing for servicing, water health and chemicals, and the settings of equipment and maintenance, not us – Ben affirmed that to be their preference as well. It was noted by Ben that a new filter cartridge was required. A quote was received that afternoon for the part. (We’d known about that and had requested one from the previous business…but several weeks down the track from discussion with them, we had still not seen a quote for one.) The day after the service we received an email asking for our feedback, then a phone call from one of the owners checking to make sure we were happy with the service. We can’t think of anything they could have done to be any more professional. It’s a very reassuring beginning to our pool servicing relationship with SwimartArt Noosa.

Response from Swimart Noosa

Hi GDL, thank you for your wonderful Google review! We’re delighted to hear of your positive experience with Ben and the team. It's fantastic that our approach aligns with your expectations for pool care. Your feedback is invaluable and reinforces our commitment to excellent service. Welcome to Swimart Noosa!

Brett Peck
google
★★★★

Dean is the best

Response from Swimart Noosa

Thanks for your review Brett - Dean will be pleased. Thanks, Damien & Tara