Swimart Mona Vale

Stocked up on chlorine the other day. The staff were very helpful

An unpleasant experience with rude and arrogant service. Experienced nicer service with other pool shops in the area - wont be back.

Marley from Swimmart has excellent customer service skills, pleasant and great knowledge answering my questions. The pool is spotless and her detail to the small things was amazing. Marley would be an asset to any company and hope to see her again attend the pool.

When we moved into a rental property the salt water pool chlorinator had been replaced. Swimart did not connect the electrical wires to the new unit they installed and it was not adding chlorine. After a trip to northern beaches hospital for an earache troubling my son, I queried as to why the pool was going green after their recent works. The Lady who served me that day in Dec 2022 finally admitted the problem after I had bought the extra chlorine, chemicals and salt. She offered me a 10% discount on my next purchase and ask me to connect the wires to the unit myself. Avoid at all costs.

Excellent customer service at all times

Bill/Michael and team have provided an A1 service to me over the last year , while being somewhat of a pool noob. They have fixed various issues with equipment whenever they have arisen and have always been available to answer my many questions about operation of the system. They add an automation system (on my request) that I can control with an app on the phone for running filter, chlorinator, heat pump etc. can’t fault their service , knowledge and availability and would recommend them to anyone looking for general pool maintenance or system upgrades.

Michael is very knowledgeable in aspects of pools. Nice to deal real professionals!

Really helpful, friendly and knowledgeable people. Highly recommended

Best experience! very helpful in turning the condition of pool around from their advice.

Our pool water was analysed and information on how to remediate our pool water was provided.

These guys know what they are doing and they are patience with people like me, great to deal with, thankyou.

Service and advice

Friendly and very helpful and knowledgeable.

Very informative and helpful

Big recommend, professional team, respect full, very friendly and honest and professional advice, thanks all🙏🙏🙏

They do my pool service. Do a great job. Tried a few others out and have been with these guys for about 3 years. They're responsive when something goes wrong. Nice people too.