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Swimart Erindale

4.8
117reviews
Excellent
5
98
Great
4
19
Average
3
3
Poor
2
2
Bad
1
17
All Reviews
4.8
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Cloutly
4.8
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Google
4.8
Penny &.
on Cloutly
5.0
March 22, 2025
If you want your pool looked after by a team that cares, is responsive and knows what they are doing then look no further. Swimart Erindale have been looking after our pool for nearly 20 years. We wouldn't go anywhere else.
Business Response:
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Jean S.
on Cloutly
5.0
February 02, 2025
Helpful staff, good advice and reasonable prices.
Business Response:
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
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Sandra Woolacott
on Google
5.0
January 28, 2025
Just wonderful help in getting my skanky pool going after being ignored by the so called builder. Thank you Callie for being so efficient/dedicated and informative.
Business Response:
We appreciate the lovely feedback of Swimart Erindale. Thank you and have a great day!
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Jenny M
on Google
5.0
January 14, 2025
My first time in the Erindale ship and I was very impressed with their customer service. The man behind the counter came out to greet me and steer me towards the products I needed for our new-to-us 2nd hand spa. He knew the products and helped immensely. Thank you.
Business Response:
Thank you. We appreciate your kind review of Swimart Erindale and hope you will visit again soon. Take care.
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Peter Lucey
on Google
5.0
December 29, 2024
Business Response:
Thank you for your five star review. The Swimart Erindale team is delighted we could serve you so well.
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Bennett Sutton
on Google
5.0
September 06, 2024
Recently obtaining a pool as part of a house purchase, I have had to come up to speed on cleaning, maintenance and chemical knowledge. The team at Swimart Erindale have been, first rate, friendly and professional with support. If you have a pool in Canberra, look no further than the team at Swimart Erindale. ⭐️⭐️⭐️⭐️⭐️ pool peeps. 🤘🏼
Business Response:
Thank you for your five-star review. Our team at Swimart Erindale always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.
Marie B.
on Cloutly
5.0
June 18, 2024
Quick services to my enquire. Thought it was going to be to costly but after Carrie checked it out and confirmed problem and cost. I was so happy with the outcome and action plan to get it all fixed. Fantastic service and great advice provided. Thank you thank you.
Business Response:
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
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Kay Penc
on Google
5.0
April 07, 2024
Knowledgeable, friendly, helpful every time!
Business Response:
Thank you for your five-star review, Kay. Our team at Swimart Erindale always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.
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Ss Xe
on Google
1.0
March 19, 2024
Business Response:
Thank you for your feedback. We aim to provide an exceptional experience for all of our customers. Please reach out to us at (02) 6231 9409 to let us know how we can do better.
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Tomica Gnjec
on Google
5.0
March 19, 2024
Responsive and helpful staff
Business Response:
We appreciate your kind feedback of Swimart Erindale and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.
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Ben Motlop
on Google
5.0
March 18, 2024
Experts at advising and solving water balance issues.
Business Response:
Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Swimart Erindale and hope to see you again; take care!
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David Hart
on Google
5.0
January 12, 2024
Excellent service the team worked until the problem was fixed.
Business Response:
We appreciate the lovely feedback of Swimart Erindale. Thank you and have a great day!
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PjRB Studios
on Google
1.0
December 29, 2023
I've had a frustrating experience with this company and feel it's only fair to leave a 1-star review. Communication has been a big problem – I can't seem to get a callback, and staff have even admitted things aren't great. Some were pretty rude, and the decent ones are on their way out. I've been charged for stuff I never got, they've missed appointments, and bills come in super late. They also show up in my backyard without any heads up. Once, I tried to stop one for some questions, but all I got was a grunt. And they've left trash in the pool, too. Honestly, you might want to look elsewhere
Business Response:
Sorry to hear about your experience. We take your feedback seriously and will address these issues with our team. We would love to work through this with you, please contact our store manager directly on 02 6231 9409. Swimart Erindale.
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Andrew Michael
on Google
2.0
December 18, 2023
Rude staff. Came in with some questions got given 1 or 2 word answers. And wouod not help with ordering in of filters . I would drive to belconnen or fyshwick from banks to avoid these problematic sales team
Mark &.
on Cloutly
5.0
November 25, 2023
Prompt and quick service
Business Response:
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
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Kim Darrach
on Google
1.0
November 11, 2023
Business Response:
We're sorry to hear that you didn't have a great experience. Please call us at (02) 6231 9409 to let us know more.
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Hannah Pidgeon
on Google
1.0
November 10, 2023
We paid a deposit in May 2022 to have our pool lining replaced and a year and a half later the job still has not been completed.
Libby &.
on Cloutly
5.0
October 01, 2023
The staff listened cared and responded
Business Response:
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
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