Swimart Cleveland

Response from Swimart Cleveland

While we are thankful for your feedback and agree that our team should have been more tactful in ensuring your pool history was retrieved appropriately (ensuring accuracy of our testing and resolved within one minute), based on our video recording the next 23 minutes of interaction with your wife showed the level of expertise and service that we expect from our team.

Response from Swimart Cleveland

Thank you Ben, we are glad we could help! Swimart Cleveland always try to exceed our customer’s expectations and we really appreciate the review.

Response from Swimart Cleveland

Thank you Karen for the wonderful review of Swimart Cleveland & our customer service team! We really appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

Response from Swimart Cleveland

Thank you Vivienne, you made the whole Swimart Cleveland team’s day! We really appreciate your kind words and that you took the time to broadcast on Google!

Response from Swimart Cleveland

Thank you Bill! The 5 stars and the matching review made our Swimart Cleveland team’s day, especially Bianca’s!

Response from Swimart Cleveland

Thank you Donald for the 4 stars review.

Response from Swimart Cleveland

We loved your kind words in store, adding 5 stars review to google for the world to see is greatly appreciated, thank you Beth!

Response from Swimart Cleveland

• Thank you APG, for this great review and recommendation of Swimart Cleveland! We are grateful of your kind support.

Response from Swimart Cleveland

We are glad the team could be of assistance and grateful that you took the time to share your positive experience. Thank you Juha & Sari!

Response from Swimart Cleveland

Thank you, Tia, we truly appreciate the glowing review! Until next time, take care.

Response from Swimart Cleveland

Thank you so much for this awesome review and matching stars, Cassandra! Congratulation on finding your new area, we hope you have found your new pool shop as well. Liam is delighted to have exceeded your expectations, as is all the team at Swimart Cleveland.

Response from Swimart Cleveland

We love the five stars! Thank you Ash!

Response from Swimart Cleveland

Assisting customers, especially with complex system, is what we do; still, we love 5 stars reviews, especially with such a kind statement! Thank you Matthew.

Response from Swimart Cleveland

Thank you for your time in return, Storm, and thank you for this great review!

Response from Swimart Cleveland

Thank you for bringing this inexcusable behaviour to our attention. This is in direct opposition to Swimart Cleveland’s culture and values. We will be apologising to the young lady and IGA and are addressing the issue appropriately with our employee. Thank you, Miranda.

Response from Swimart Cleveland

Thank you Andrew, we truly appreciate your kind words!

Response from Swimart Cleveland

Thank you so much, Brendan, for taking the time to share such a detailed review on Google. We are thrilled to hear that the team at Swimart Cleveland exceeded your expectations.

Response from Swimart Cleveland

The team at Swimart Cleveland always try to assist. Being acknowledged with such a glorious review is definitely increasing our motivation. Thank you Liz!

Response from Swimart Cleveland

We are glad the team could be of assistance and grateful that you took the time to share your experience. Thank you Robb!