Swimart Cleveland
149reviews
All Reviews
4.9
Google
5.0
Cloutly
4.9
Dianne Stephens
on Google
5.0
January 18, 2025
Thank you to the team at Swim Art Cleveland. They are so helpful and always willing to go the extra mile. This is a small business that truely cares about its customers. 👍
Business Response:
We're grateful to know that your experience with us was an amazing one! We look forward to seeing you again soon at Swimart Cleveland.
Peter B.
on Cloutly
5.0
January 10, 2025
We used Swimart Cleveland after becoming frustrated with other pool businesses. They do pool handover inspections and the 2 men who came to look at the pool (Charlie & Reece)were really helpful. There were a few issues and all were solved though it took a few visits-and they persevered until everything is now sorted
The pool shop itself is also good. The people on the counter know their job . We now feel that the are on top of most of the pool problems. Thanks for your help. Peter & Rhonda
Business Response:
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Beverley C.
on Cloutly
5.0
January 06, 2025
So helpful and knowledgeable. Haven't had a pool for over 18 years and certainly assisted.
Business Response:
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Wendy J.
on Cloutly
5.0
December 03, 2024
So helpful, only sold what I needed . wrote down step by step what I needed to do and took the goods to my car
Business Response:
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
W M
on Google
5.0
December 03, 2024
Have always found the shop staff very helpful and they also do a great job with the monthly service of our pool.
Business Response:
Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Swimart Cleveland and hope to see you again; take care!
Rick Carroll
on Google
5.0
November 29, 2024
I was delt with in a highly professional way and the staff was very considerate to my situation.
Business Response:
Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Swimart Cleveland and hope to see you again; take care!
Tarek Hani
on Google
5.0
November 07, 2024
These guys are fantastic! The true measure of a business is their ability to provide great service and a solution in the event there is an issue and these guys deliver. You only need to have a genuine conversation, and be reasonable and they won’t let you down. The team of pool service professionals are always kind, well spoken and invested in making sure you are happy with their work. They explain themselves well, offer solutions to queries and have always gone above and beyond. They are also well priced and only charge for what they use and won’t recommend things you don’t need. Cheers Peter, Christel and the team!
Business Response:
We're happy to hear you had an awesome time with us at Swimart Cleveland! Thanks for sharing your experience. We hope you stop by and see us again soon.
Robyn W.
on Cloutly
5.0
October 23, 2024
They were quick to fix my green pool. Now it looks great. 👌
Business Response:
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Shaun Davidge
on Google
5.0
October 03, 2024
These guys are great! Knowledgeable, very helpful, and always look unattended for you last time so see how your pool is going!
I recommend them highly.
Business Response:
Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Swimart Cleveland and what we offer.
Adam H.
on Cloutly
5.0
September 25, 2024
The entire team are always helpful, open and provide the right advise.
Business Response:
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Bruce Bevan
on Google
5.0
September 22, 2024
Went to another Pool shop and wasted an hour without a result Went to Swimart Cleveland and my problem was sorted in 5 minutes Great service and knowledge
Business Response:
Thank you, Bruce. We appreciate your kind review of Swimart Cleveland and hope you will visit again soon. Take care.
Sviatlana Rabinkova
on Google
1.0
September 20, 2024
I had a horrible expirience with Swimart Cleveland. I do not recommend their service. They were trying to provide stains treatment for 2 weeks and we were waiting for any results; however, stains are still in the walls of the pool and no results were achieved. I have checked the pool filter and I found out that the technician took the vacuum out of the water and left the filter running. The technician came for 5 minutes and left. What kind of service it is?! The technician was supposed to scrub a pool. He scrubbed the pool only 5 minutes in front of us, then all other visits he did nothing...I am so upset; after that they offer us another service: acid wash for $1000 and they might will fix a pool and might will be able to get rid off stains... We decided do not go ahead with this offered service. The technician also changed the mode of the pool filter and the vacuum were working at night, so we requested him to change the settings as it was before, he said that he changed the settings, but the filter and vacuum were working still at night, it was annoying our neighbours. It seems the technician does not know what he is doing and it is not professional.
Business Response:
Dear Lana,
Thank you for the honest feedback. Allow me to apologize on behalf of the team here at Swimart Cleveland that your experience with us did not have the outcome you were hoping for.
Alex H.
on Cloutly
5.0
September 19, 2024
Very effience
Business Response:
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Load more
About
Reviews by Cloutly
This review profile is powered by Cloutly — the fastest way to get your customers talking about you.
Cloutly helps you get more reviews, measure the customer experience and showcase social proof to drive massive customer growth.
Learn more about Cloutly