Swimart Belconnen

I’m their regular customer and have received great guidance, service and products for last 2 years. Highly recommended and awesome store.

SO INCREDIBLY HAPPY Dave, Paul & the team at Swimart Belconnen have gone above and beyond for us. We sought them out to get all new pool equipment and heater, Dave not only personally came over to our house to have a chat but also dropped over the supplies when they arrived so they were all ready to go once the technician was booked into start. Communication was 100% on point, was always available to chat and answer any inquires we had and also let us know when the bulky items were set to be delivered followed by a phone call to make sure everything had arrived safe and sound. . The finish product is so neat and tidy, exactly what we wanted. Can't recommend them enough!

I had a problem with my Waterco pool equipment. The issue was with the pump, filter and chlorinator which stopped working. I reported the issues to Swimart in Belconnen. I was promptly contacted by Dave, general manager of Swimart Erindale who tended to my issue. He was very helpful and professional in his dealings with me. He assessed the situation and quickly found the source of the problem. I felt reassured by his knowledge and level of concern. A few days later Van from Swimart attended my premises and replaced the faulty equipment. He was friendly and highly efficient, explaining the work he carried out, and providing much useful information. My pool is functioning perfectly now, and I am very grateful for the prompt service that Swimart provided to resolve the problem. I highly recommend this company and it's staff for all you pool needs.

I love coming to this store—it pretty much has everything you could need for your swimming pool. Recently, I needed to replace my filter, and the whole process was made so much smoother thanks to the incredibly helpful staff. Subarna and Dave were especially patient and thorough in their communication. They gave great advice and clear explanations, making sure I understood exactly what I needed. Really impressed with their service 👍

New management treats customers like a problem from the moment you walk in the door. Gives you the wrong test results which include other customers personal details and doesn’t seem to follow the Australian Privacy Act after you alert them to these practices. Been a customer for several years and spent tens of thousands of dollars, but maybe time to go to another pool shop. I wouldn’t recommend.

I was a regular till I found out that James has left. He was very helpful and always went out of his way to help. Changed the store and it was an excellent service. Staff told me he is now at Capital Country Pools. Looks like we all need to go there now as it's kind of hard to deal with others there with limited knowledge.

James and the team are awesome. They went over and above to sort out an issue I was facing.

I had my ageing pool backend system replaced with a new pump, filter, chlorinator and heatpump, and am happy with the service and product provided by SwimMart Belconnen. James was very helpful in designing and installing my new system, and I am also please with his after-sales support. Happy to recommend SwinMart Belconnen.

Rob from Swimmart Belconnen has been maintaining our pool now for over a year. He's punctual, friendly and the pool has never looked cleaner. Very grateful for his and James' advice on water quality too.

Excellent service, very knowledgeable and friendly staff and reasonable prices.

Love our new pool glass filter. Great support and service by the team

Staff member gave clear and helpful advice, including realistic timelines for the upcoming work

Staff were incredibly helpful even though I turned up right at the end of the day. Great service and advice

Our first visit today as we are relocating to Canberra.The staff were so patient and helpful! Thank you, we will be back!

James the manager very helpful and knowledgeable

Thanks to James and all the helpful staff at Swimart Belconnen. It has been very convenient to get my pool water tested for free and get advice on maintaining the water quality over the past 4 years. Thanks for all the advice on the various products and help me select the best ones. I am very happy with the pool vacuum and the inground pool cover roller. James also did a great job on matching the price on the pool heat pump.

James and team at Swimart Belconnen have been doing an amazing job on my pool and spa for over a year and a half now. Most recently after my pool heater gave out (~8 years old), James worked with me to identify the ideal replacement (Aquatight Invertermax) and managed the whole install with ease. Was pleasantly surprised at just how quiet this runs whilst heating! The team have also been super responsive and available to discuss any number of queries I've had as to ongoing maintenance of the pool/spa and other items which I've purchased from them such as pool robot cleaner etc. Highly recommend anyone who needs their pool/spa looked after to reach out to these guys!

Belconnen Swimart staff are always friendly and helpful. We're new to pool maintenance and they have taken the time to teach us how to look after our pool - not just with chemical testing, but also helping us to diagnose problems with equipment by reviewing videos of our system! Can highly recommend, thanks Swimart :)