Perth Metro
198reviews
All Reviews
4.9
Cloutly
4.9
Google
4.9
Facebook
5.0
Kylie Stephens
on Google
5.0
April 11, 2025
I engaged Home Instead three years ago for my father who was on a Home Care Package Level 3. The name changed to Dovida during this time but there was no change to the staff and excellent service my dad received. I cannot speak highly enough of my dad's Care Manager, Lois. Her knowledge and dedication to ensure my dad got the best care was to be commended. This extended to when my dad was in respite and in hospital. The carers that visited my dad were also lovely, were good at their job and communicated well. I liked how Dovida rostered the same carer to visit each week and at the same time.
Business Response:
Thank you for this beautiful review Kylie! It means a lot to us and we will pass this on to the wider team!
Hendrik Denboer
on Google
5.0
February 22, 2025
I could not speak hylie enuf of this bisness they were helpfull in every way caring kind would rcomend to any;one thanKs for all;Hen
Business Response:
Thank you so much for this kind review ! We hope you’re doing ok Hendrik - I know the Bunbury team think of you often !
Barry P.
on Cloutly
4.0
January 20, 2025
All The carers Were very professionnel in their job and my wife Dot was confortable in their prescence
Nikki
on Cloutly
5.0
January 16, 2025
All staff were extremely professional, caring and accomodating. Nothing was ever too much trouble. I can’t recommend Home Instead highly enough.
Alison
on Cloutly
5.0
November 27, 2024
Many thanks for the excellent service provided over the years, with various caregivers, managers, and schedulers. My experience with everyone was on a highly professional level, done with empathy. My role in assisting Stephen would have been more difficult without the support of staff from Home Instead. Also, Stephen himself has enjoyed the companionship of his caregivers who provided conversations, music, trips to his beloved beach, and buying smoothies. I shared the joy in knowing about it all.
Stephen T.
on Cloutly
5.0
November 22, 2024
Great staff who went beyond the call of duty!
Business Response:
Thank you so much, Stephen! We are thrilled to hear your kind words about our team going beyond the call of duty. It's feedback like yours that truly motivates and inspires us. Our staff takes great pride in ensuring everyone feels supported and cared for. Your positive review is greatly appreciated, and we're delighted to have made a difference for you and Mum. Thank you for choosing us!
Toni -.
on Cloutly
5.0
July 30, 2024
Thank you for your email and for our informative appointment, which made my decision making so much easier. Your outline of the services and costing were very easy to follow but added to this your sincere concern for not only my Mum's needs but also my needs as a carer is what convinced me that Home Instead was the right Service Provider for us. thank you for your time and support in beginning our journey ahead with Home Instead.
Olivia Siaw
on Google
5.0
July 10, 2024
Highly professional and responsive team.
Business Response:
Appreciate your review Olivia ! Thank you 💜
Ebony Doyle
on Google
5.0
July 10, 2024
Business Response:
Thank you Ebony! Appreciate your review!
Stephanie Holt
on Google
5.0
July 10, 2024
Fantastic service and team. Communication is always kind and prompt
Business Response:
Thank you Stephanie ! We appreciate you taking the time to leave us this amazing review!
Guy B.
on Cloutly
4.0
May 10, 2024
Always friendly and efficient. Thanks for your help.
Business Response:
Thank you for the review Guy!
Frank
on Cloutly
5.0
April 23, 2024
I have, today, arranged for my wife to transition to permanent residency. Sadly this means we will no longer need the services of Home Instead. I wish to pass on my heartfelt thanks to you and our wonderful helpers for the care and attention we have received over the past 6 months. I feel like I am losing friends. Thank you!
Danny H.
on Cloutly
5.0
April 12, 2024
My wife Pamela Harris had home care by Homeinstead for almost four years. I enjoyed the flexibility of your service. Your management staff were outstanding. Alway adjusted Homecare to suit our needs and what suited Pam. Some Carers didn’t suit the role but every effort was made by management to match Pam with the right Carer. It was sad when Pam went into full time care
Business Response:
Thank you so much Danny. Both Pam and you are a very special part of our Bunbury journey and we shared your tears when Pam went into full time care. Sending you both much love and hugs!
Olga Walters-Frampton
on Google
5.0
February 20, 2024
Great office environment and staff.
Business Response:
Thank you for your review Olga !
Beverly L.
on Cloutly
4.0
December 15, 2023
All services were given in a very satisfactory manner. I had nice friendships with all concerned
Business Response:
Thank you for your review!
Lynette Manfield
on Google
5.0
October 16, 2023
Since choosing Home Instead as my provider I have had complete satisfaction. I felt very comfortable with the lady who first assessed me for my personal needs and put a plan in place, my lovely efficient care Co Ordinator and the wonderful carer who has assisted me in so many different ways. I am ever so grateful for all their help to keep me in my home.
Business Response:
We are so pleased we could make a difference Lynette - this is so lovely for our entire team to see. Thank you!
Joanne Marzoli
on Google
1.0
September 12, 2023
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About
Home Instead is the trusted choice for in-home care services. We help with a range of personal care and lifestyle needs while providing welcome companionship. We are committed to making a positive difference in the lives of local seniors and their families and we take pride in every aspect of their care to ensure they have access to the best quality care services and support they need to continue living safely, independently and happily in the comfort of their own home. Everything we do at Home Instead is driven by our universal mission to enhance the lives of ageing adults and their families.
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