Geelong
119reviews
All Reviews
5.0
Google
5.0
Cloutly
4.9
Facebook
5.0
sandy fullerton
on Google
5.0
December 17, 2024
Our son has been supported by Home Instead through a wonderful carer (Vera) for a few years now. The professional and attentive service that Home instead have provided our son gives us a great peace of mind and is a natural and comfortable fit for our family.
Business Response:
Thank you so much Sandy for your kind words! We’re thrilled to hear that Vera and the Home Instead team have been able to provide such excellent care for your son. It’s wonderful to know that our services have brought peace of mind and comfort to your family. We truly appreciate your feedback and look forward to continuing to support your son with the same level of dedication and care. G&G
Tammy Ryan
on Google
5.0
November 28, 2024
2 years ago my mum received care through Carers Gateway and they employed Home Instead to provided social company twice a week. We were so happy and impressed with the two ladies that when mum was approved for a Care Package we didn't hesitate to sign up with Home Instead as we didn't want to loose these ladies.
From the fantastic ladies that came into our home and cared for mum, our supportive Case Manager Casey and scheduling team and office staff, we cant thank you all enough for your respectful care and assistance.
Special mention to the beautiful, cheeky soul Roz, gorgeous Raquel (unfortunately no longer working), the wonderful Jess now a Case Manager, Bridget, Theresa and the juggling scheduler Melissa. You will all be missed now that mum has transitioned to Permanent Care.
Business Response:
Hi Tammy,
Thank you for your heartfelt review on Google. We are delighted to hear about the positive impact our team has had on your mum's care journey. It is wonderful to know that our dedicated CAREGivers, along with our supportive Case Manager Casey and the office staff, have provided such respectful care and assistance. Special thanks for recognising our team members, including Roz, Jess, Bridget, Theresa, and Melissa. We are grateful for your trust in us and will cherish the memories shared with your mum. Wishing her all the best as she transitions to Permanent Care.
Best regards,
Home Instead Team
Natalie Baker
on Google
5.0
October 20, 2024
Fantastic organisation that values its employes. They are professional and care about what they do. This company and its owners put their heart and soul into everything they do and it shows.
Business Response:
Hi Natalie Baker,
Thank you for your review on Google. We are thrilled to hear that you value our commitment to professionalism and care. We appreciate your recognition of our team's passion and dedication.
Best regards,
Home Instead Team
Marissa
on Google
5.0
October 11, 2024
I express my gratitude for the service provided to my 97-year-old mother, Estela, who does not speak English. I want to thank all the staff from Home Instead and especially Casey, her Case Manager. Casey's professionalism and efficiency in addressing my mother's needs, referrals to services, phone calls and emails have made my life easy. Thanks to her, I can go to work and have the peace of mind (which I did not have from other HCP providers) that my mother's services are running smoothly and that her permanent carers are attending the house and building up a good working relationship with my mother.
Kind regards,
Marissa
Business Response:
Hi Marissa,
Thank you for your heartfelt review on Google. We are delighted to hear that Casey has been instrumental in supporting your mother's needs and providing peace of mind. It is reassuring to know that our services have made a positive impact on your family. Your appreciation for our team's dedication means a lot to us. We are committed to maintaining the high standards of care you and your mother deserve.
Best regards,
Home Instead Team
Nicole Joyce
on Google
5.0
September 26, 2024
Home instead geelong has been absolutely fantastic, always helping when needed. Would highly recommend. Thank you to the Giselle and the team.
greg murden
on Google
5.0
August 30, 2024
Since being a client of Home Instead we have been very impressed by the efficiency ,caring and friendly service of all the CAREgivers , also the courtesy and professional attitude of all the staff involved in the administrative side of what appears to be a very well run organization.
Business Response:
Hi Greg,
Thank you for your kind words on Google. We are delighted to hear that you have been impressed by our efficient, caring CAREgivers and professional administrative staff. Your feedback reaffirms our commitment to providing high-quality care and exceptional service. We look forward to continuing to support you and your loved ones.
Best regards,
Home Instead Geelong Team
maria milner
on Google
5.0
August 29, 2024
I have found the personal approach by the team at Home Instead to be caring and very helpful with supporting my elderly parents in their home. I would certainly recommend them in providing high quality care.
Business Response:
Hi Maria,
Thank you for your positive feedback on Google. We are pleased to hear that you appreciate our caring and supportive approach towards your elderly parents. Your recommendation for high-quality care means a lot to us. We look forward to continuing to provide exceptional services to your loved ones.
Best regards,
Home Instead Team
Tammy Jago
on Google
5.0
August 16, 2024
Business Response:
Hi Tammy Jago,
Thank you for your positive review on Google. We look forward to continuing to provide personalized support and exceptional services to you and your loved ones.
Best regards,
Home Instead Geelong Team
Sarrena Shaw
on Google
5.0
June 16, 2024
I commenced my journey with Home Instead as a CAREgiver and most recently became a 'Key Player' in the office. Whilst in the field I thrived on the joy being a CAREgiver offers you. The relationships you build with your clients is so special. The training you receive to set you up is amazing - I had zero experience in this sector and felt super confident after induction and couldn't wait to get started. Becoming a Key Player in the office helped me to understand just how much effort goes in to supporting the team from CAREgiver to Care Manager. Everyone has one goal in mind - to serve our clients with the best possible CARE. Whether you're looking for a new career or you're looking for a service provider to support yourself or a loved one - call them - I give Home Instead Geelong 5 stars!
Business Response:
Hi Sarrena,
We are delighted to hear about your amazing journey with Home Instead Geelong, from CAREgiver to a 'Key Player' in the office. Your dedication to our clients and the heartwarming relationships you build truly showcase our commitment to exceptional care. Thank you for highlighting our comprehensive training and supportive team efforts. We appreciate your 5-star rating and recommendation for anyone seeking top-quality CARE.
Best regards,
Home Instead Geelong Team
Louise Aktas
on Google
5.0
April 15, 2024
Home Instead's father's home care service has been a game-changer for our family. Not only does it provide my mum with much-needed free time, but it also empowers my dad to lead a more active lifestyle despite his disability. The caregivers are attentive, compassionate, and truly enhance my dad's quality of life. Highly recommended for anyone seeking reliable and personalized care at home.
Business Response:
Hi Lyddy,
We are thrilled to hear that Home Instead has been a game-changer for your family. It warms our hearts to know that our caregivers are making a positive impact on your dad's quality of life. Thank you for recommending us for reliable and personalized care at home.
Best regards,
Geelong Team
Merilyn Daffy
on Google
5.0
March 28, 2024
Business Response:
Hi Merilyn,
Thank you for your fantastic review on Google.
Best regards,
Geelong Team
David Jackson
on Google
5.0
February 19, 2024
Fantastic organisation to work for. This family of team players are passionate, driven and dedicated to supporting our elderly and disabled people helping maintain independence and dignity in their homes.
It's an absolute privilege and an honour to be representing this brand and the owners that genuinely care for their workforce.
Business Response:
Hi David,
We are thrilled to hear that you find Home Instead Geelong to be a fantastic organization to work for. It is our privilege and honor to represent a brand that genuinely cares for its workforce and is dedicated to supporting elderly and disabled individuals in maintaining their independence and dignity. Thank you for being passionate, driven, and dedicated to our mission.
Best regards,
Home Instead Geelong Team
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About
Formerly Home Instead Australia, Dovida is a national provider of high-quality, person-centred home care. We empower older people to live their life, their way at home. Dovida creates a Circle of Care that places individuals at the centre of a holistic support system, uniting families, our skilled caregivers, our support teams, and the wider healthcare community. We provide a range of services including everyday companionship, domestic assistance, persona care, meal preparation, medication reminders, and transport to appointments, shopping and social outings. Care is available from 2hrs to 24hrs a day and ranges from light housekeeping to dementia care and palliative care.
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