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Aspen Dental

4.9
138reviews
location
4545 1st Ave SE Ste 100, Cedar Rapids, IA 52402, USA
phone
(319) 720-3580
opening hours
Opening Hourschevron
sunday
Closed
monday
8:00 AM – 5:00 PM
tuesday
8:00 AM – 5:00 PM
wednesday
8:00 AM – 5:00 PM
thursday
8:00 AM – 5:00 PM
friday
8:00 AM – 5:00 PM
saturday
Closed
Excellent
5
123
Great
4
15
Average
3
5
Poor
2
9
Bad
1
29
provider icon
Google
4.9
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Dean Reynolds
on Google
5.0
February 08, 2023
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Chantal Denner
on Google
5.0
February 08, 2023
Business Response:
5 stars! I’m so glad to know that you enjoyed your visit! - Harper, ADMI
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Ashley Chittick
on Google
5.0
February 02, 2023
Business Response:
This is great! We’re so glad you enjoyed your visit. - Harper, ADMI
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Isabella Mauceri
on Google
5.0
February 02, 2023
Catherine was very helpful and friendly! I really appreciated her presence during my visit.
Business Response:
They will be happy to hear this, Isabella! Thank you for taking the time to share, and I hope you continue to have 5-star visits to the Cedar Rapids office in the future. - Mitch, ADMI
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Teresa Parker
on Google
5.0
January 26, 2023
There was no waiting. Nice surprise! I was kept in the loop on every process and they explained everything as they were doing it. Checkout was quick and easy.
Business Response:
It sounds like your visit was a success, Teresa! Thank you for your kind review, and keep on smiling. - Mitch, ADMI
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Megan Kramer
on Google
1.0
January 26, 2023
They called to see if I could come in an hour early, so I did, but then I spent half an hour waiting. Might as well have come in at my originally scheduled time. Then I go through X-rays, this weird teeth scanning, and a million questions and more wait time for the doc to tell me I need braces (I’ve already had them and no other dentist has told me I need them again) and the hygienist to poke at my teeth but NOT clean them. My appt altogether was over 1.5 hours and I have nothing but frustration to show for it. It’s also not a conducive environment for neurodivergent people, because nothing the person who did my intake told me happened in the order they specified. and they would randomly play music on their computer while I was sitting in the chair waiting on help. PLEASE don’t come here and find a small practice instead.
Business Response:
I'm sorry that your experience didn't live up to expectations, Megan. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Garlen, ADMI
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Cole Baker
on Google
5.0
January 26, 2023
Very professional and explain what is needed and their plan
Business Response:
I'm glad you had a pleasant experience with the Aspen Dental team in Cedar Rapids, Cole. Thank you for sharing! - Krista, ADMI
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Linda Rainville
on Google
5.0
January 09, 2023
Excellent experience. Everyone was so friendly and helpful!
Business Response:
I'm glad you had a 5-star experience with the Aspen Dental team in Cedar Rapids, Linda! - Krista, ADMI
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Mark willmsen
on Google
5.0
January 09, 2023
Quick and easy and great company
Business Response:
I'm glad your experience has been wonderful with the Aspen Dental team in Cedar Rapids, Mark! - Krista, ADMI
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Jeff Dahn
on Google
5.0
January 09, 2023
Business Response:
I’m so glad you enjoyed your visit! Keep smiling! - Harper, ADMI
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Sheryl Lewis
on Google
3.0
December 09, 2022
Business Response:
I'm sorry your experience didn't live up to expectations, Sheryl. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
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Candice Goodell
on Google
5.0
December 09, 2022
I totally recommend Aspen Dental everyone there is so friendly. They truly care about their patience.
Business Response:
Thank you for recommending the team, Candice! I hope you continue to have 5-star visits to the Cedar Rapids office in the future. - Mitch, ADMI
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Danny Grell
on Google
5.0
December 09, 2022
I was able to get in for my appointment early today, that was great due to the fact I had other appointments that same day. Such nice staff all the way around to work with me today. Thanks so much for all of what you have done for me. Danny Grell
Business Response:
I'm glad you had a great experience with the Aspen Dental team in Cedar Rapids, Danny. Thank you for sharing your appreciation! - Krista, ADMI
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Ari Crim
on Google
5.0
December 09, 2022
So helpful and such great staff. Got me answers I’ve been wanting for months great place
Business Response:
I'm happy to hear the team in Cedar Rapids was able to help you out, Ari! Thank you for taking the time to leave a review. - Mitch, ADMI
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Dwayne Morrow
on Google
5.0
December 09, 2022
The people there are professional, makes you feel comfortable and just all around on their business. Also, I love the results. Thank yall.
Business Response:
It's wonderful to hear you felt at ease with the team in Cedar Rapids, Dwayne. Thank you for taking the time to leave a review! - Mitch, ADMI
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Tom Richey
on Google
5.0
December 09, 2022
Business Response:
Thanks for taking a moment to let us know that you had a 5-star experience! The team will love to see this. - Harper, ADMI
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nichole smith
on Google
5.0
December 09, 2022
Everyone was incredibly nice and helpful! They took their time and explained everything, they took time and made a plan and we’re so incredibly patient, giving me different options and giving me time to decide.
Business Response:
I'm happy to hear the team in Cedar Rapids is taking excellent care of you, Nichole. Thank you for sharing! - Mitch, ADMI
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lyudmila dunduchenko
on Google
5.0
November 09, 2022
It was my first appointment with Dr. Pham today and I'm so glad he's my dentist. He did a delicate jewelry work on my front teeth. He's a real professional and has a very pleasant personality. I'm very grateful to all staff of Aspen Dental in Lindale mall especially Jody, Bella and Nastya.
Business Response:
I’m glad you had an overall positive experience! Thank you for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. -Garlen, ADMI
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Chantele Padgett
on Google
1.0
November 09, 2022
I showed up early to my appointment with multiple people coming in after me saying either the same appointment time or later. They all were helped before me. I get sent back, late, and the girl doing my X-rays was very rude. Getting upset with me that my mouth/teeth hurt. Definitely will not be going back.
Business Response:
Hi Chantele, I'm sorry that you didn’t have a positive experience. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. If you would like to share more detail about your visit, you can reach us directly at 1-866-767-0890. - Heather, ADMI
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amber kindig
on Google
5.0
November 09, 2022
Wonderful place!!!!
Business Response:
I'm glad you had a 5-star experience, Amber! - Krista, ADMI
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