Everything went as planned in service

Tom Wood Ford
6 reviews
TJ and the entire team were amazing. There was a small service issue following purchase and they were quick to resolve. 🙏
I had a wonderful experience receiving service with Tom Wood Ford! Jami Phillipe played a significant role in my positive experience. She kept me updated with the status of my vehicle every 24 hours via text message, ordered a rental car for me, and ensured that I was well taken care of! She is THE best and deserves a raise!!
Tom Wood Ford is a great place to buy your next vehicle. RJ our sales consultant was great went above and beyond to make sure that we were satisfied. The finance associate was very courteous and polite. Made sure we understood everything we were signing went out of his way to make sure we were completely satisfied with our purchase.
This dealership is literally on another level!!! I had a unique situation making an out of state purchase with a trade and the whole team made it effortless for me. From my first call inquiring about a vehicle with Brandy to working with Brendon on the transaction, everything was seamless and I was treated like I was the most important customer in the world. They gave me a very fair price for my trade in and Brendon even personally made the 3+ hour drive to deliver my new car and take my trade. All within less than 24 hours!! If you are in the market for a vehicle, you absolutely need to see Brendon and the team at Tom Wood - you’ll get a great price, work with knowledgeable associates, be treated like gold, and it truly will be the easiest car buying experience ever!
We were very pleased with the whole experience at Tom Wood. We were going to buy a new Jeep that day but wanted to look at the Bronco we saw online. We pulled into the lot and I asked who is the Bronco expert here and a young man named Dalton said I am. I was very impressed with his knowledge as he walked us through every feature. I was tough and asked him to put the top down so we could see how easy it was. With a big smile he gladly showed us how easy that was. We took it for a test drive and when we returned there were 2 others couples waiting to see the same vehicle. Dalton very professionally said that we were there first and had first rights. Thank you Dalton ! We bought the Bronco and love it!