Tim Hortons

Constant issues with the lady at the cash I speak French to make it easier but she stops and talks to other people while I'm ordering and messes up my order Then blames me for it I see many people avoid going to her and wait for the other person on the other side I'll start doing the same It's the chubby girl I think african or Haitian I'm not sure she has her hair braided and put up while she's working I feel like she really just doesn't like to do that job Once she was making the sandwiches Gave me the wrong one and got into an argument with a coworker about it so I guess that didn't work out either Edit: I saw the reply and decided to wait and see if things improve but this morning (2 weeks later) this girl seems to be being trained by someone My wife still didn't want to go to her cash so when she called us we let the man behind us go in hopes the next cash would open up She served him and called us again so I told my wife we should try because we will appear rude Well it still didn't go well The main issue is she asks me what I want then talks to a co worker and makes me repeat after Then inputs my order wrong every time Last time when I first wrote this review she had done it several times Even talking to people who didn't even know she was talking to them This morning I looked at the guy helping her and told him this is getting really annoying and it's all the time with her She said to me it's not her fault so she doesn't even realize what she's doing wrong Later this morning I finally called this 1-800 number They asked my name number and email Then as I started explaining my issues the call cut off I dont know if it was a mistake or not but I gave my number and noone called back I'm not going to waste more time I'll just find another breakfast place Maybe McDonald's I really wish we still had dunkin donuts in quebec

store hours sats it open at 5am but after wasting 30min walking there i find out that they only do drive through at 5 am and that i would have to wait 1 hours for the dining room to open at 6am

Good service for a tim hortons. Got my food fast, the food was good!

Let’s you place mobile orders although no one is working. Can’t get a refund unless you go through Tim Hortons’ support, which can take days. We were a few with the same issue. Frustrating experience to say the least.

Usually I have nothing but complaints about this Tim's. They constantly mess up orders and clearly have management issues. Today as well, we waited literally 40 mins in the car. Manager was super unprofessional, screaming out of her lungs to charge for the extra tomatoes, when we clearly mentioned it at the start of the order. THAT BEING SAID, The folks that made the workers'wrap today are the best so far, perfectly made, well placed the sausage, egg and the hash browns with extra tomatoes and they didn't cheap out on extra tomatoes today. Also, who ever that cashier was, she made the effort to double check the orders when asked and was very willing to listen and serve the clients. Is what we need as paying customers. Clearly the higher ups are working on improving, to that I say keep it up and please pay them well 👍 UPDATE! Just went back today and requested 3 workers wrap, they denied it! It's not even 3 yet, I was there at 2:20pm! I told them I will wait for them to cook it up even if they in freezer, they did not want to do it, honestly disappointed, I didn't have the energy to argue with it. You guys are honestly losing tons of customers because of management issues, manager needs to be there to assist customers. I could have went other Tims but wasted my time waiting on the line and by the time I'm writing this it was 2:40pm, not even 3 yet. This is a massive problem, workers seems to be avoiding working 🤷‍♂️