The Outlet

This store is Amazing the deals are awesome . I bought my first leather love seat and sofa. It’s beautiful too!!!

This is the greatest store in the world!

Flat screen TV repair. Excellent service professional courtesy. They did as they said. Very trustworthy

We have bought several pieces of furniture from here and have never been unsatisfied. They do delivery for free around lansing. Very nice dog always walking around also.

Excellent experience. Great prices and very friendly staff

Horrible company. I was interested in a 8k tv. They were rude over the phone, the owner was condescending in regards to how they run their business. I called to verify the tv was as advertised. Made me drive 1 hr on false advertisement and then told me “it is what it is” when I asked about it. Was rude to me when I arrived because they said they would drop the price and then after a hour drive they changed their minds. Young guy who looks Indian who said “I’m basically the manager” was rude and on a power trip in his mind. Someone should tell him that basically the manager isn’t the manager. Told me to GO BACK TO GRAND RAPIDS when I started to walk out after they started talking loudly. Wouldn’t recommend this place to anyone. I can see why they are located where they are inside a big barn looking store. May have good prices but the products are worn, scratched, dented and they say it isn’t. Very bad business If a company can make more parting out a tv then why would they continue listing the same tv for over 3 months continuously lowering the price. Lol This Kelly chick is funny. No wonder why most reviews aren’t good and all say similar things. Also I only drove back because the (2nd) employee told me he could probably take another 100 off . Get the facts straight

This place is amazing! The staff are super friendly and helpful and the items are fun with great deals. We had a small mixup and they got it squared away super fast and painlessly. We'll definitely pop in next time we need something for our home.