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The New Black Industries
Claimed91 reviews
Great experience at this salon from the moment I walked in - friendly staff and relaxing experience. As for the hairstyling.... Jackson is amazing. Was a little apprehensive restyling my hair from long to mid length. Showed him a moodboard of what I thought might like and he nailed it, and has awesome energy too. Love how my hairstyle turned out ... thanks Jackson... see you guys again soon :)
Response from The New Black Industries
Thank you so much for the beautiful words! 🖤 We’re so glad you felt welcomed and relaxed from the moment you walked in. Jackson will be thrilled to hear how much you loved your restyle—he absolutely loved working with you too! Can’t wait to see you again soon. 💇♀️✨
I've been seeing Jackson at The New Black for nearly 5 years and every time, my colour turns out even better than before. He’s incredibly honest and will always let me know if my photo references won’t give the same results on my hair. His talent is unmatched, and he consistently nails the perfect look. I’m so grateful for his talent and care!
Response from The New Black Industries
Hi Lauren! Thank you so much for your amazing review on Google! We're overjoyed to hear about your wonderful experiences with Jackson at The New Black. It's fantastic to know you love the results every time. We truly appreciate your trust and loyalty over the past five years. Jackson's talent is indeed remarkable, and he loves you too! We can't wait to welcome you back for more stunning transformations. Your support means everything to us! x
I was going there for abit but unfortunately I stopped as I had a new stylist and they burn my scalp really bad I have been blonde for almost 6-7 years and my hair was really long and after that it all started to fall out they said to me when I first started going how healthy and long my hair was for being a blonde and now my hair was ruined ever since so it’s still a working process to get my hair back healthy again as yes I know blonde hair is a difficult colour but I have never had a problem with having a burn scalp in my whole time of being blonde I was paying at least $600 every time I went there and I have told them about it and all they said was it normal which yes it is but not as bad as I had it where I had to go to the doctors to get help with my scalp so I have learned with that place you are not just paying for the people or the drinks you are paying for the location and you could get the same amount of service and beverages and Payless so I do wish you all the best but I won’t be returning Hope this help future blondes
Response from The New Black Industries
Hi Hayley, We take all feedback seriously and are truly sorry to hear about your experience. However, after reviewing our records, we do not have any record of your visit to our salon. Could you kindly provide more details so we can look into this further? If this review was left in error, we'd appreciate it if you could update or remove it. Please feel free to reach out to us directly by calling the salon so we can resolve any concerns you may have. Kindest, TNBI
I just want to thank Alison and the team for the amazing experience and incredible hairstyle! From start to finish, you made me feel so comfortable and listened to exactly what I wanted. The result is even better than I imagined - I'm absolutely in love with my hair! Looking forward to my next appointment with you! Thank you again Tara from Melbourne
Response from The New Black Industries
We love looking after you!Glad you were so happy!
I've been going to The New Black Industries for close to 14 years now and couldn't imagine going anywhere else (even my 2-yr old is a regular now with her fringe 🫶🏻 ). Jodi and Al have created the most beautiful hair community; every visit feels like catching up with your girl gang while getting the most amazing hair in the process. Love TNB!
Always a treat to visit the spectacular salon of The New Black Industries. With a cafe attached and the experience of all of the stylists, it’s a comfortable and safe environment. Wouldn’t go anywhere else! Ambah is also my go to girl, colour specialist indeed!
Always amazing service! Great salon & Gabby always gives me the perfect cut - she somehow manages each time to get it just right, which is not easy with such a short female cut. The little head massage with wash & bubblies make my appointment here such a treat :)
Response from The New Black Industries
Oh thanks for your lovely review!!We love looking after you and can't wait to see you again soon.
I recently had my hair colour refreshed with Georgia and I am so happy with the result! Georgia was really patient with me and my requests and helping me to understand what was possible with my hair colour and what process would need to be undertaken to achieve my desired look. There was no pressure to spend out of my budget, and my requests were respected, listened to and worked with. I really appreciated Georgia’s lovely temperament with me, taking her time, especially as I was going through a particularly hard time and had a really rough day - it was such a relief to have a stylist who was knowledgeable and ensured that I left the salon feeling happy. Definitely will be seeing Georgia again ☺️☺️
Response from The New Black Industries
Hi Alana! Thanks so much for the great review! We love Georgia! We are so happy you love your hair and we can’t wait to see you in salon again xx
Had my hair done today with gabby who is amazing thanks for a really enjoyable day x looking forward to next time
I had the most incredible experience with Ambah yesterday at this salon. I wanted freehand blonde natural balayage and it’s absolutely perfect. Couldn’t be happier, thank you so much.
Response from The New Black Industries
Thanks Brooke,you looked incredible!We can’t wait to see you again.
love my hair cut… you did the best blow wave . Thank you Gabby
Response from The New Black Industries
Thanks Renae, we loved looking after you and can't wait to see you again soon!
I came in for the first time on Saturday and had a blowout with Fletcher. Salon is beautiful and Fletcher was amazing! Extremely thorough, kind and professional. I often get my hair blowaved at salons and his blowout was close to the best I've had. He listened to what I wanted and asked lots of questions. Very happy! Will definitely be back next time I'm in Newcastle. xx
Response from The New Black Industries
We are so glad you enjoyed your visit!Cant wait to see you soon.
You always feel so pampered and fresh after being here!
Fabulous in all regards… starting with good coffee, the best head massage (I would go there just for that); a hairdresser who translated what I wanted - I was very happy with the results
Amazing service from all staff, beautiful salon.
Response from The New Black Industries
Thank you ! We love our team and salon too xx
Went and saw fletcher for a wash and blow dry with my weft extensions. I was blown away by his professionalism and talent. The best style I have had in a very long time !!! Couldn’t recommend him enough !
Response from The New Black Industries
Hi Lilli, Thank you for your review. Fletch is awesome, we love him. x