20 reviews
The maintenance specialist for the lodge has been a tremendous help for us he has done everything that we’ve needed done in a fast and efficient manner and has even came in on days off to help us he has been friendly and a amazing person to talk to and we could always count on him for his great work
Shay was very helpful and gave the information we needed to figure if the lodge was the right place for me
Jayson did a wonderful job replace our faucet. Put my maintenance request in and was got back to the very next day. Very good job and very pleased thank you.
Jason always tackles issues when we have him out. He’s very courteous and goes the extra mile to make sure we’re taken care of. We appreciate all he does!
Jason, our emergency technician, came out when our A/C wasn't working - He showed up fast, and showed us how to properly set the thermostat, and even came back with a portable A/C for the night when we realized how long it was going to be 85° inside. Very straight shooter, very amiable and was very understanding. I cannot understate how appreciative I am that Jason came through for us.
Jason was very friendly and prompt to get the work done
Jason is always amazing. He goes above and beyond any time we have an issue and he is always kind and professional. I appreciate his work!
He came in on a holiday and fixed my heat thank you!
Jason and crew came today to help us out with the water heater and stayed through lunch to help us out today. They went above and beyond and even got us an extra 9v for our O2 reader
Professional, friendly, courteous, informative
The work was lighting fast and seamless, I didn't know an oven could be installed in 15 minutes until I met them. Really kind guys too, thankful for the unparalleled service.
Thank you so much for keeping things maintained here without delay. It makes a difference!
The service was amazing
Bear did a great job installing my blinds!
had problem fixed in under 24 hours honest and comfortable with maintenance Jason was my technician
Had an issue with my spray handle leaking on my kitchen sink that soaked underneath the sink itself. They got it fixed quickly. John came over and fixed the issue with replacement parts and checked everything else since he was here to eliminate any other possible issues. He was great. Very nice and friendly and professional. Thank you guys!
A non-refundable $263 application fee that they don't tell you about until after you filled out the entire application, terrible! As for the owner reply, you're charging 5x the standard price for submitting an application. Running credit, criminal background and employment verification doesn't cost you $263. This review will stay until you begin charging a reasonable price for the apparent privilege of applying to your complex.
The maintenance team Jason and Austin do a fantastic job. They both are very dependable and work around your schedule. I’m very pleased with their experience. I also appreciate Kensley in the front office. She is extremely polite and responds in a timely manner. For the money you pay the place is nice. My only complaint so far is the pool and hot tub it has needed maintenance since I moved in but they are working on it and keep me updated. Excellent place to live in Blue Springs.
For my first apartment homes ive lived in, thankfully I can say I’ve had a great experience. Quiet place, good neighbors, and all of the appliances work as they should. Management is dedicated and work fast to resolve any issues. Also, the apartments are very nice inside and I love my vaulted ceilings and fireplace! Id definitely recommend.
My family and I currently live at the Lodge, We had a very rocky start. When we moved in there were push pins scattered throughout the carpet that our kids stepped on. The carpet felt very unclean and mailbox keys weren't given to us. Our hot water did not work for at least a month, and finally the maintenance men were able to replace the hot water heater. We payed 900 for an entire house before moving here so for the size of the apartment it is definitely over priced. Especially since we chose here so we would have a dishwasher and as long as we've been here it has never worked. We had maintenance come out and look at it but they just told us to rinse the dishes before putting them in. (we already were doing that but still didn't help) so we just wash the dishes by hand since August 2021. The weights in the workout room are broken, only the treadmill and the political work, and my dog was attacked by another dog on the property just two days ago. We'll be here until the lease is up if new management would like to help rectify any of these issues. You responded saying you disagree, but honestly how can you disagree with facts about the condition of the apartment and what it has been like being here?