The Edge

The best pool water i have ever experienced. Soft, no Cl, perfect t for long swimming. Water as blue as in photos, no dirt floating

This is the worst experience I’ve faced in a gym facility. I wanted to start swimming classes and the reception told me to email the swimming team. I did send an email but I received no response and then I sent another email but again no response. I went back to the reception and they said to me they were going to speak to the swimming team and I will get a correspondence. Unfortunately I am yet to receive any response from them. I don’t think it’s worth putting money to a service like this. Avoid it if you can at all cost!

I began to use The Edge Gym almost 2 months ago by purchasing 20 hours of personal training sessions. Unfortunately my timing meant most of my period spent at this gym was within the substituted training room(s) due to the summer refurbishment. That said, the booking system in place at the time for all members meant the limited capacity of gym space was never overcrowded and working out comfortably was still possible. Luckily, I managed to spend 2 weeks working out in the newly refurbished gym space which evidently had a lot of thought put into its layout due to its spaciousness and abundance of newly purchased state-of-the-art Technogym equipment everywhere. Whilst working out, it was great to see staff cleaners walking around disinfecting and cleaning the equipment after use of others. I would definitely recommend The Edge Gym to others - especially University of Leeds students, for which such a facility is an asset. I would also recommend investing in a personal trainer at The Edge if you have the means as my experience with Aimee Lewis was nothing short of lovely. Aimee focused on consolidating a strong foundation into my fitness by initially focusing solely on the basics of the mobility and posture required for optimising training at the gym. She then tailored my personal training programme each week to ensure I was both having fun and challenging myself a little more. I did spend a lot of time complaining to her how I hated what she put me through (lol) but I always left my gym sessions feeling so much better - both mentally and physically - each time. My lack of one star in this review is due to the membership options. I never purchased a membership as this was not required for personal training sessions. However, now that I had wanted to use The Edge without a personal trainer, I was unhappy to learn the membership options were nothing less than a 3-month direct debit programme. The option of 1-month would’ve been better as I plan on going away soon. The one-off passes are also quite extortionate in my opinion, so do bear that in mind for those of you who are unable to commit.

The overall experience was not bad. However, one lady in the reception was not friendly at all. I avoided to talk to her as I know her attitude but she shout loudly 'how I can help you' while I was waiting for the other lady in the reception which was very friendly and smiley.

The gym and pool are great. I love swimming there. I've given 2 stars, however, because the online booking system is really bad. There's been quite a few times when the system is down and won't let me log in, usually on weekends. I don't know if they switch it off on a weekend. Yesterday the website didn't work at all. Today there were no sessions available for swimming so I called several times and left a message. Nobody got back to me. Just checked now and all swim sessions are now available to book... You really need to upgrade your systems. And also make it easier to book, at the moment you have to add a class to a basket, then check out the basket, then confirm your booking and then you have to confirm it again. It's also not mobile friendly and needs to be responsive to mobile devices. Gutted I didn't get to swim today, pretty disappointed...