T-Mobile

3 stars for decent service, reasonable prices, and tolerable online interaction. -2 for technical infrastructure, and non-reliable routers/tower Coverage in house-by-house pockets (this is Idaho.. we have actual weather patterns you silly billy; meaning a tower needs actual range). Not much great for internet stability, been suffering for over a Month with a rented router, thing says 4 bars, Great! thats not my internet speed, the reliability of speed or the fact I can have a signal, but not even be able to simply send a e-mail to my boss who's crossed the country for over a week because the thing's so hard to do anything with other then stare at the same no internet minigame on chrome for days to multiple weeks at a time. I'll likely still be with this company till a better deal presents its self, but after that I'm jumping on the first better deal, its ridiculous I'm paying for internet speeds of far over 5G, but only getting maybe 1G-3G if nothing is happening weather wise. Don't buy it if you work from home, it's not worth it! (removed a star for alts/bots/paid promotion from "local Guids" not a good look at all. based on my check. they're actually a 60.2% star business, yes thats a 3 star go figure)

Didn’t stay long, friendly hello (which was nice) but then heard the filthy music being played and quickly left as we did not want our kiddos hearing that inappropriate music. That stuff doesn’t belong in a business.

If I could give 10 stars, I would! Jake was so extremely helpful and kind. I can’t thank him enough! He helped us get a replacement Sim card and transfer one phone to another and was so kind and really knew his stuff. Thank you thank you thank you thank you. The store is so super awesome. I wish you were in Salt Lake where I live! Thank you again!

I walked in and said I wanted an upgrade. Federal Way Boise iIdaho. Ryan the customer service rep was indifferent and dismissive so was the female rep. When I asked how Long it would take to have a phone ordered he told me it would be at least a month without even checking. I got home and checked t mobiles web site and I could have one delivered to the store in 2 days. Happy with T Mobile not happy with the store

Idiots!! Zero customer service skills. Every answer was a flippant "can't help you". It's obvious they show up for a paycheck and watch the clock waiting for their shift to end. I left and went to the Broadway store. Totally different experience.