Been coming here for 28 years new owners just as great service
Response from Swimart Springwood
Thank you for your five-star review. We are delighted we made your experience a positive one. Until next time, take care.

126 reviews
Been coming here for 28 years new owners just as great service
Response from Swimart Springwood
Thank you for your five-star review. We are delighted we made your experience a positive one. Until next time, take care.
Amazing, down to earth team. Definitely would recommend coming in, if not for pool supplies then for a good laugh. Made my crappy day end with a smile and a laugh. Thanks guys/gals
Response from Swimart Springwood
Thank you. We appreciate your kind review and hope you will visit again soon.
Excellent service provided by Aaron, did everything to set up our newly re-surfaced pool. I cam highly recommend their services
Response from Swimart Springwood
Thank you. We appreciate your kind review and hope you will visit again soon.
Super knowledgeable and friendly staff. Was hit with an emergency today and this crew got us up and running again in no time. Highly recommend and will be coming back.
Response from Swimart Springwood
Thank you for the wonderful review. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
We had an outstanding experience at Swimart today and I specifically want to recognise the young boy Ryan. He went completely above and beyond for us. From water testing to explaining our pool chemicals step by step, his knowledge was exceptional. He didn’t just hand us products, he took the time to properly explain what each chemical does, why it was needed, and how to use everything correctly. On top of that, he kindly helped carry everything out to our car without even being asked, which we really appreciated. His customer service was professional, patient and genuinely impressive. It’s rare to see someone so young demonstrate that level of confidence, care and understanding. We left feeling informed and completely supported. Swimart is very lucky to have him on their team. He absolutely deserves recognition for the way he represents the business. We will definitely be back because of him.
Response from Swimart Springwood
Thanks so much for taking the time to share the feedback! We're happy to hear that you had a great experience with us and hope to see you again.
Response from Swimart Springwood
Thanks so much for the five stars. We appreciate your feedback and your continued support.
Aaron and Hayley as a team are brilliant to work with - Aaron recognised as one of most highly skilled pool technicians in the area , there’s basically nothing he doesn’t know and Hayley and Mal in the retail shop can answer any of your pool questions. I can highly recommend Swimart Springwood to get the job done right first time 😊
Response from Swimart Springwood
Thanks so much for the five stars. We appreciate your feedback and your continued support.
Mal & Aaron were fantastic. They were patient & took the time to answer my query in a professional & thorough manner & explained what to do in great detail to resolve my pool/spa issue & did not rush me when I asked questions & this was greatly appreciated. I have no hesitation recommending this company, their service is second to none.
Response from Swimart Springwood
Thank you for taking the time to leave us a review. We're glad to hear you had a great experience.
Response from Swimart Springwood
We appreciate your kind feedback and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon!
Response from Swimart Springwood
Thank you for taking the time to leave a review. We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out with any specific concerns so we can address them promptly.
I can’t thank Michael enough for his guidance, expertise, and efficiency. He saved us thousands of dollars. He not only fixed the issue with our pool filter but also took the time to teach us how to ensure it runs properly and what to keep an eye on as new pool owners. Michael was incredibly thoughtful, patient, and considerate. He never took advantage of the fact that we were inexperienced—something we truly appreciated. We are so, so grateful for his help, and he has definitely become our go-to for any pool needs. After seeking three other quotes, I was very appreciative how Michael was the only one considering our budget, needs, and all available options. Thank you so much! I highly recommend him and wouldn’t go to anyone else.
Response from Swimart Springwood
We're happy to hear you had an awesome time with us! We hope you stop by and see us again soon.
Response from Swimart Springwood
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Mai is so supportive. He is the best staff I ever met, he would help me check the book and find the parts I need. I am so lucky to meet him, he is patient and responsible, help me make phone call for the multi valve part and teach me how it work! That is why I make a comment here, thanks Mai
Response from Swimart Springwood
Thank you for your five-star review. We are delighted we made your experience a positive one. Until next time, take care.
Absolutely brilliant service From Mal. Highly recommend Swimart at Springwood. Not only did Mal order parts for us he fitted the same afternoon. Good old fashioned customer service. Thanks Mal
Response from Swimart Springwood
Thank you. We appreciate your kind review of Swimart Springwood and hope you will visit again soon. Take care.
Response from Swimart Springwood
We appreciate your kind feedback of Swimart Springwood and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.
Malcom was wonderful and patient with all our questions. We could tell that the team at Springwood enjoy each other's company and helping their customers. Thanks
Response from Swimart Springwood
Thanks so much for taking the time to share this feedback! We're happy to hear that you had a great experience with us at Swimart Springwood and hope to see you again.
Malcom was wonderful and patient with all our questions. We could tell that the team at Springwood enjoy each other's company.
Response from Swimart Springwood
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Very helpful and always provide information on how to care for your pool. Learnt alot about my pool through swimart.
Response from Swimart Springwood
Thanks a bunch for your kind words. It's reviews like this that make us at Swimart Springwood excited to come to work every day.
Helped me out with my pool pump that failed. Great service
Response from Swimart Springwood
We're happy to hear you had an awesome time with us at Swimart Springwood! Thanks for sharing your experience. We hope you stop by and see us again soon.
Response from Swimart Springwood
We appreciate your kind review of Swimart Springwood and hope you will visit again soon. Take care.