Peter was knowledge, helpful and fantastic. We go to Swimart for all our pool needs.

Swimart North Strathfield
Claimed468 reviews
Excellent pool service experience. Anthony went above and beyond and I really appreciate it!
Horrible communication.
Response from Swimart North Strathfield
Hi Billy, We take an allegation like this very seriously. However, we have been unable to identify any customer, transaction, booking or recent interaction matching your name or the information in this review. Please contact Swimart North Strathfield on 9763 7005 and provide the date of your visit or service, along with your receipt, invoice or job number, so we can investigate this immediately. If this review was intended for another business or does not relate to a genuine experience with our store, please remove it. Kind regards, Robert from Swimart North Strathfield
Unfortunately can’t recommend
Response from Swimart North Strathfield
Hi Lukasz, We take an allegation like this very seriously. However, we have been unable to identify any customer, transaction, booking or recent interaction matching your name or the information in this review. Please contact Swimart North Strathfield on 9763 7005 and provide the date of your visit or service, along with your receipt, invoice or job number, so we can investigate this immediately. If this review was intended for another business or does not relate to a genuine experience with our store, please remove it. Kind regards, Robert from Swimart North Strathfield
Terrible quality of services
Response from Swimart North Strathfield
Hi Dariusz, We take an allegation like this very seriously. However, we have been unable to identify any customer, transaction, booking or recent interaction matching your name or the information in this review. Please contact Swimart North Strathfield on 9763 7005 and provide the date of your visit or service, along with your receipt, invoice or job number, so we can investigate this immediately. If this review was intended for another business or does not relate to a genuine experience with our store, please remove it. Kind regards, Robert from Swimart North Strathfield
Very happy with the great service offered by the staff at Swimart North Strathfield. They are always knowledgeable on all aspects of a pool and very friendly:)
Great service and product range. Thanks Robert.
Been charged 500$ in the span of 3 months for mineral salt which I didn’t want. They also added it for the winter which when I called to their shop and pretended to be their client they advices against doing it for winter only summer. Then been talking 3 times with stuff about it but every time they act like they hear about the issue for the very first time. Scammers
Highly recommend the team at Swimart North Strathfield, especially Peter. From the moment we walked in, the service was professional, honest, and extremely helpful. Peter took the time to explain everything clearly, provided great advice, and went above and beyond to make sure we had the right products and understood how to maintain the pool properly. It’s refreshing to deal with someone who genuinely cares about customer service. Thanks again Peter and the Swimart North Strathfield team!
I have been using Swimart North Strathfield for a very long time. Service used to be excellent. Not sure what has happened recently but things have dropped off. I have called the office about 5-10 times in the past week and asked them to call me to fix an incorrect installation of pool cleaner - but they seem to be very slow to respond.
I recently had an excellent experience with an on-site service from this team. The two young men who visited were incredibly friendly and took the time to explain everything they were doing. I especially appreciated their clear instructions on how to use my pool vacuum. They were professional and made the process smooth and easy to understand. Their knowledge and patience left a lasting impression on me, and I would absolutely recommend their services to others. If you need assistance, especially with your pool maintenance, this is the team to call. Overall, a fantastic experience that exceeded my expectations.
Response from Swimart North Strathfield
Thank you very much for using our services. We are delighted to receive your kind words about our staff. It is also reassuring to know that we were able to clearly explain how to use the pool cleaning equipment. Providing an experience that satisfies our customers is a great encouragement for us. We will continue to strive for even better service, so if you have any concerns, please do not hesitate to contact us. We sincerely look forward to welcoming you again.
We recently had the pleasure of using the Green Pool Recovery service, and it was a fantastic experience. Jimmy, who assisted us on-site, was not only punctual but also incredibly friendly. During the service, he explained everything he was doing, seamlessly integrating the essential steps to restore our pool. His professionalism and expertise truly stood out, making the entire process smooth and stress-free. Thanks to Jimmy's efforts, our pool is now in perfect condition, and we couldn't be happier with the result. I would highly recommend this service to anyone in need. The overall experience was excellent, and I have no hesitation in recommending them to friends and family.
Response from Swimart North Strathfield
Thank you very much for using the Green Pool Recovery Service. We are truly delighted to receive your kind words about our staff member, Jimmy. We are honored that his professional demeanor and thorough explanations met your expectations. We are also very pleased to hear that the pool is now in perfect condition. We will continue to strive to provide services that satisfy our customers in the future. Thank you for your valuable feedback. We look forward to serving you again.
The team at Swimart North Strathfield are fantastic! Everyone is friendly, knowledgeable, and always takes great care in helping me with my pool. Their advice is clear and practical, and I always leave feeling confident about maintaining my pool properly. I highly recommend them to anyone looking for expert pool care and excellent service.
Response from Swimart North Strathfield
Dear Customer, Thank you very much for your wonderful review. We are truly pleased that our team is able to support you in managing your pool. We strive to provide clear and thoughtful advice, so it is an honor to hear that you appreciated this. We will continue to work hard to provide services that you can trust. We sincerely look forward to your next visit.
Anthony provided exceptional service during our pool health check. As newcomers to handling pools, we found his explanations warm, kind, and easy to understand. He addressed all our questions with great patience. The on-site service was seamless. Anthony's expertise was evident as he managed to get our pool pump functioning perfectly almost immediately. We are thrilled with the service and would highly recommend it to anyone in need of pool maintenance. Thank you, Anthony, for making our pool ready for use with such professionalism and dedication!
Response from Swimart North Strathfield
Thank you very much for your thoughtful review. We are thrilled to hear that you highly appreciate Anthony's service. We are especially grateful for your kind words regarding our support being clear and warm for new customers. It is encouraging for us to know that you were pleased with the swift restoration of your pool pump. We will continue to strive to ensure that your pool remains in the best possible condition. We look forward to serving you again in the future.
These guys are great. Super prompt, friendly and helpful
Response from Swimart North Strathfield
Thank you very much for your high rating. We are truly delighted to hear that you are satisfied with our service. We will continue to strive for prompt and courteous responses, ensuring that our customers are happy with their experiences. We sincerely look forward to your next visit.
(Translated by Google) I recently visited the store and was assisted by Anthony. I was very impressed with his expert advice and knowledge. The overall experience was excellent, and I would definitely recommend him to family and friends. As someone who has purchased filters before, this visit was particularly satisfying. The store atmosphere is great, and they provide excellent customer service. I also plan to visit this store again when considering purchasing Pool products in the future. The staff's friendliness and expertise allowed me to choose with confidence. (Original) 先日、お店に伺った際にAnthonyさんに対応していただきました。彼の専門的なアドバイスと知識にはとても感心しました。全体の体験としても素晴らしく、ぜひ家族や友人におすすめしたいと思います。 特にフィルターの購入経験がある私にとって、今回の訪問はとても満足のいくものでした。店舗の雰囲気も良く、しっかりとしたカスタマーサービスを提供してくれます。 また、将来的にPool製品の購入を検討する際も、こちらを訪ねる予定です。店員の親切さと専門性から、安心して商品を選ぶことができました。
Response from Swimart North Strathfield
アンソニーへの高評価、そして店舗の雰囲気やカスタマーサービスについての嬉しいお言葉をありがとうございます。お客様のフィルター購入の経験が満足のいくものであったことを大変嬉しく思います。また、今後のプール製品の購入の際にもぜひお立ち寄りいただければと思います。スタッフ一同、引き続きお客様に安心して商品を選んでいただけるよう努めてまいりますので、またのご来店を心よりお待ちしております。
I recently had a wonderful experience with their on-site service. Robert from the service team assisted me with equipment repair and troubleshooting. His knowledge and professionalism were impressive, making the entire process smooth and stress-free. I would definitely recommend their services to my friends and family, as the support I received exceeded my expectations and left me extremely satisfied. While I haven’t purchased any equipment from them in the past, their service quality has certainly left a positive impression on me. The experience I had reassures me that if I ever need anything related to a pool in the future, this is the team I can trust.
Response from Swimart North Strathfield
Thank you very much for your wonderful review. We are truly delighted that Robert was able to provide you with a satisfying service. It brings us great joy to know that we were able to exceed your expectations. If you have any further needs regarding your pool in the future, please do not hesitate to entrust us with them. We look forward to serving you again.
They are not honest people. Promise you come this day but reschedule all the time without telling you. Promise you one price over the phone but keep changing the price when you talk to their staff in the shop. The management is super awful! Don’t trust their service.
Response from Swimart North Strathfield
Thank you for your feedback. We sincerely apologize for any inconvenience caused regarding the scheduled time and pricing. I wasn't able to find your name in our system. Could you please email us directly with your address so that we can look into your case? We take your valuable comments to heart and are committed to improving our services. We will strive to earn your trust in the future, and we look forward to welcoming you back to our establishment.
During my recent visit to the store, I was thoroughly impressed by the expert advice and knowledge shared by the staff. Anthony, along with other team members, provided insightful guidance that made my experience exceptional. The purchase process for the Filter was smooth and efficient, ensuring that my needs were met with precision. The in-store atmosphere was welcoming and professional, adding to the overall satisfaction. This positive experience has left me eager to recommend the store to friends and family. Discovering the perfect Pool accessories here was a delightful surprise. I look forward to returning for future needs. Thank you for the excellent service!
Response from Swimart North Strathfield
Thank you very much for visiting our store and for your wonderful review. We are delighted to hear that our staff's advice and knowledge contributed to your experience. It is also a great honor that your shopping went smoothly and that you enjoyed the atmosphere of the store. We sincerely appreciate your recommendation to your friends and family. We will continue to strive to provide a service that satisfies all our customers, and we look forward to welcoming you back to our store again. Thank you.