Swimart North Strathfield

I have been using Swimart North Strathfield for a very long time. Service used to be excellent. Not sure what has happened recently but things have dropped off. I have called the office about 5-10 times in the past week and asked them to call me to fix an incorrect installation of pool cleaner - but they seem to be very slow to respond.

I recently had an excellent experience with an on-site service from this team. The two young men who visited were incredibly friendly and took the time to explain everything they were doing. I especially appreciated their clear instructions on how to use my pool vacuum. They were professional and made the process smooth and easy to understand. Their knowledge and patience left a lasting impression on me, and I would absolutely recommend their services to others. If you need assistance, especially with your pool maintenance, this is the team to call. Overall, a fantastic experience that exceeded my expectations.

Keep up the good work Ben! Rod Visited the store again today for a water test and any chemicals. Ben on leave unfortunately. But great service from Fergus. Took the time to explain in detail my water test results and gave clear instructions for application of the chemicals. Very helpful. Rod And this time it was James. The pool was green. But James came up with ha chemical solution that avoided the need to floc the pool. Rod

We recently had the pleasure of using the Green Pool Recovery service, and it was a fantastic experience. Jimmy, who assisted us on-site, was not only punctual but also incredibly friendly. During the service, he explained everything he was doing, seamlessly integrating the essential steps to restore our pool. His professionalism and expertise truly stood out, making the entire process smooth and stress-free. Thanks to Jimmy's efforts, our pool is now in perfect condition, and we couldn't be happier with the result. I would highly recommend this service to anyone in need. The overall experience was excellent, and I have no hesitation in recommending them to friends and family.

The team at Swimart North Strathfield are fantastic! Everyone is friendly, knowledgeable, and always takes great care in helping me with my pool. Their advice is clear and practical, and I always leave feeling confident about maintaining my pool properly. I highly recommend them to anyone looking for expert pool care and excellent service.

Anthony provided exceptional service during our pool health check. As newcomers to handling pools, we found his explanations warm, kind, and easy to understand. He addressed all our questions with great patience. The on-site service was seamless. Anthony's expertise was evident as he managed to get our pool pump functioning perfectly almost immediately. We are thrilled with the service and would highly recommend it to anyone in need of pool maintenance. Thank you, Anthony, for making our pool ready for use with such professionalism and dedication!

These guys are great. Super prompt, friendly and helpful

(Translated by Google) I recently visited the store and was assisted by Anthony. I was very impressed with his expert advice and knowledge. The overall experience was excellent, and I would definitely recommend him to family and friends. As someone who has purchased filters before, this visit was particularly satisfying. The store atmosphere is great, and they provide excellent customer service. I also plan to visit this store again when considering purchasing Pool products in the future. The staff's friendliness and expertise allowed me to choose with confidence. (Original) 先日、お店に伺った際にAnthonyさんに対応していただきました。彼の専門的なアドバイスと知識にはとても感心しました。全体の体験としても素晴らしく、ぜひ家族や友人におすすめしたいと思います。 特にフィルターの購入経験がある私にとって、今回の訪問はとても満足のいくものでした。店舗の雰囲気も良く、しっかりとしたカスタマーサービスを提供してくれます。 また、将来的にPool製品の購入を検討する際も、こちらを訪ねる予定です。店員の親切さと専門性から、安心して商品を選ぶことができました。

I recently had a wonderful experience with their on-site service. Robert from the service team assisted me with equipment repair and troubleshooting. His knowledge and professionalism were impressive, making the entire process smooth and stress-free. I would definitely recommend their services to my friends and family, as the support I received exceeded my expectations and left me extremely satisfied. While I haven’t purchased any equipment from them in the past, their service quality has certainly left a positive impression on me. The experience I had reassures me that if I ever need anything related to a pool in the future, this is the team I can trust.

They are not honest people. Promise you come this day but reschedule all the time without telling you. Promise you one price over the phone but keep changing the price when you talk to their staff in the shop. The management is super awful! Don’t trust their service.

During my recent visit to the store, I was thoroughly impressed by the expert advice and knowledge shared by the staff. Anthony, along with other team members, provided insightful guidance that made my experience exceptional. The purchase process for the Filter was smooth and efficient, ensuring that my needs were met with precision. The in-store atmosphere was welcoming and professional, adding to the overall satisfaction. This positive experience has left me eager to recommend the store to friends and family. Discovering the perfect Pool accessories here was a delightful surprise. I look forward to returning for future needs. Thank you for the excellent service!

I recently had a fantastic experience with this company during a new equipment installation at my home. The service was carried out by Anthony, who was professional and efficient. I was impressed by the quality of the service and the smooth installation process. The team was knowledgeable and attentive, ensuring everything was perfectly set up. I would highly recommend their services to anyone in need of pool equipment solutions. Their expertise in pool maintenance and installation truly made a difference, and I wouldn't hesitate to use their services again in the future.

I recently visited the store for some assistance and was thoroughly impressed with my overall experience. The staff provided expert advice, which was particularly helpful considering I had previously purchased a pool pump from them. The individual's knowledge and attention to detail truly stood out and made a significant impact on my visit. Although I wasn't sure who specifically assisted me, the high level of service did not go unnoticed. I would wholeheartedly recommend this store to friends and family. My interaction left me with no doubt that they prioritize customer satisfaction. If you're looking for quality products and insightful advice, this is the place to go!

I have been a loyal customer for 18 years, and my recent experience was mixed. Anthony from the service team did a great job with equipment repair and troubleshooting during the on-site service. His professionalism and expertise were commendable. However, there was a bit of miscommunication with the store regarding my o-ring order. Despite calling several times and leaving messages, I didn't receive updates until the technician arrived unexpectedly. On a positive note, Anthony ensured that everything was working smoothly by the end of the service. Overall, my experience was good, and I continue to trust them for Pool-related needs.

I recently visited the store and was pleasantly surprised by the level of expertise offered. Anthony from the retail team assisted me with patience and extensive knowledge, ensuring I got what I needed. The service I received was excellent, and I truly appreciated the expert advice provided. This positive experience made my in-store visit highly satisfying. I highly recommend this place to my friends and family. If you're looking for quality advice on a Pool pump or other products, this is the place to go.

I recently visited the store and was thoroughly impressed with the excellent service provided by Fergus. His expert advice and knowledge made my experience truly outstanding. The personalized attention and his willingness to answer all my questions was great. Professional service. Able to assist to source all parts. Friendly atmosphere.

I had an excellent experience with the on-site service I received today. Anthony from the service team was incredibly helpful and knowledgeable, making the entire equipment repair and troubleshooting process smooth and stress-free. His professional approach ensured that all my concerns were addressed effectively. I am extremely satisfied with the outcome and would wholeheartedly recommend their services to anyone in need. Whether you're dealing with complex issues or just need routine assistance, especially if it's pool-related equipment, their expertise truly sets them apart. They make sure everything is back in perfect working order, making customer satisfaction their top priority.

During my first visit, I was truly impressed by the expert advice and outstanding customer service I received. Anthony was particularly helpful, making complex information easy to understand. The knowledge and professionalism of the staff were evident, providing a reassuring experience overall. It was an in-store experience focused on retail and water testing, but their ability to explain and guide me in purchasing a pool pump was remarkable. I feel confident recommending their services to my friends and family. Swimart stands out for anyone dealing with pool maintenance, making them an excellent choice for expertise and quality service.

Very knowledgeable staff and always give me a concise water quality report.