Swimart Jindalee

Had my first pool service today with Mike and Lane, they blew me away with their attention to detail. They cleaned so much more than than my previous servicer. Very happy with the outcome.

Great service fix my problems so easily

Great service, I was having issues with my pool filter and Tony was able to come out quickly, provide honest advice and arrange install of new equipment in a timely manner.

I was really impressed with Layne when he came to service my pool. He was polite, knowledgeable and really attentive. I look forward to Layne continuing to assist me and must commend him on his positive attitude also. There should be more people like Layne around!

We are very happy customers and impressed by the customer service. After a minor misunderstanding Swimart offered us a complimentary service and checkup. Dan the pool technician was the loveliest man and nothing was too much trouble. He found trouble that we didn’t know we actually had. An older filtering unit which leaked water 😱 . This was only detected yesterday . We are very grateful to Swimart for arranging such a quick installation of a new unit. I know it is a busy time of year for a lot of Pool companies. A BIG THANK YOU 🙏

Great work, quick and clean.

Our pool has been regularly serviced by Swimart Jindalee for the past 18 years. We are impressed by the technicians who attend on-site, as they are quick to identify any issues before they become a problem. Our pool cleaning robot has also benefited from excellent service when it encounters a malfunction. We feel comfortable contacting them to discuss any issues over the phone at any time. Their advice and professional manner are exceptional.

We have been attending this business for many years. About a month ago our pool chlorinator would not stop “beeping”. I rang swimart where I was advised that we needed to book a technician at a l$135 call-out fee to investigate the problem . I had no choice so I booked him for the following Monday. In the meantime I found out through utube that it was actually the water sensor lead which had come loose. Upon cancelling the technician on the Monday morning the girl at reception asked me how did I fix the problem. So I told her. Her reply to me, was that when she mentioned the problem to the technician at the time I first rang was that they thought that’s what the problem was. Why wouldn’t she tell me to check out the sensor lead first before booking an expensive call out fee.? Needless to say we will never visit swimart at Jindalee again

I recently had my pool equipment replaced, and I’m very happy with the service provided by Dan and Emily. English is my second language ， it was not easy to find the right brand and model for me. Dan completed the installation and everything works perfectly. The system is quieter and more energy-efficient than before, which I really appreciate. He was also patient with my 100 questions and helped me choose the most suitable setup and explained everything on how to maintain the pool. Emily was also incredibly helpful and responsive throughout the whole process, She was knowledgeable, professional, and took the time to clearly explain different options, including variable speed pumps and chlorinators. making communication smooth and efficient. Overall, a reliable and trustworthy team. I would highly recommend them to anyone looking for pool equipment upgrades or maintenance.

Our old pool motor packed up. Great support rec’d from Swimart Jindalee and Mike did a very professional job of installing a new pump and reconfiguring the pipes

The exemplary service from Swimart Jindalee never disappoints. A major problem diagnosed and treated quickly and professionally through a no-nonsense service call and follow-up.

A big thank you to Tim and the Jindalee team for persisting and finding the replacement septum for my “old” but great DE filter and also the very quick order of the body O-Ring. I could not have asked for better service and follow up …. great job and much appreciated.

Earlier this week I purchased a new Viron XT Pump, Hydrochlor MKIII Chlorinator and an S600 Media Filter. Sales Manager, Matthew, came on Monday and gave an appraisal, options and prices, without any hard sell. I made my selection after a couple of days of correspondence. On the Friday two very professional installers came around and installed everything, plus disposed of my old equipment, all inside 2 hours. Sorry, can’t remember their names but one was a big Kiwi lad. Highly recommend.

Earlier this week I purchased a new Viron XT Pump, Hydrochlor MKIII Chlorinator and an S600 Media Filter. Sales Manager, Matthew, came on Monday and gave an appraisal, options and prices, without any hard sell. I made my selection after a couple of days of correspondence. On the Friday two very professional installers came around and installed everything, plus disposed of my old equipment, all inside 2 hours. Sorry, can’t remember their names but one was a big Kiwi lad. Highly recommend.

I have been going to Swimart Jindalee for a few years now. I originally started going there when I was in a rental house in Fig Tree Pocket, the owner and property managers insisted we had the pool water tested weekly…. the shop they recommended usually closed by lunchtime on a Sunday so I missed it one weekend and found Swimart Jindalee - which was open to 4pm and provided exceptional service and advice. When we bought a house with a pool there was only one place to go for advice!! Martyn and the team have been great! They helped me maximise the equipment we had - which was a cartridge filter and zodiac cleaner… we have upgraded to a sand filter and Maytronics cleaner and life has never been so good!! The pool is cleaner and the amount of time and effort it requires is greatly decreased!! I knew who to call when we wanted an LED light installed in the pool - it was originally meant to be an easy job but turned out to be much more complicated but Martyn and the team managed to get it sorted…. we are now the envy of the neighbours!! I had no hesitation to recommend Swimart Jindalee when my friend mentioned he wanted to heat his pool!! He is really leased with the result… I know who I’ll call when and if we want a heater!! Update - We recently had Swimart Jindalee convert our pool to Magnesium. The process was really simple and the team was on top of it all the way. We wanted to get it done before the weekend for my son’s birthday. Update 2 - while we were away for Christmas our salt chlorinator died! We came home to a green pool!! The guys at Swimart Jindalee diagnosed the issue really easily and offered me two solutions. We went for a new chlorinator option. The guys came out and installed it the next day, gave me a run through on how to operate it and the pool was back in perfect condition and ready to swim within 24hrs!!! Really happy with the results and the service!

The Jindalee Swimart team, has exceeded my expectations, in relation to the fortnightly service and upkeep of our pool/spa and equipment. The leadership and motivation of the team has been excellent. I am a very satisfied customer.

The team from Swimart Jindalee did a great job servicing my pool while I was away from my property. Great communication throughout and came home to very clean, well balanced and usable pool (not easy to achieve due to the amount of trees we have). Would happily recommend them based on my experience. Thanks team.

I’m always blown away by the service I receive at Swimart Jindalee. They serviced my pool for four years while I was renting, and the service was so good that when I bought my own place, I had no hesitation in continuing to give them my business. I’ve never been disappointed, they’re always quick to respond and consistently go above and beyond. The team’s knowledge is second to none, and I’m always greeted with a smile. A big shout-out to Dan and Matthew, wow, they really know their stuff. They’ve taken the time to educate me, explain everything clearly, and assist me in managing my pool properly. Their patience and expertise have made a huge difference. A fantastic team delivering outstanding service every time. Highly recommend Swimart! Thank you team.

Fantastic to deal with!