Helpful and patient.
Response from Swimart Glen Waverley
Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us and hope to see you again.

135 reviews
Helpful and patient.
Response from Swimart Glen Waverley
Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us and hope to see you again.
Great experience and great advise with Austin! Keep my pool on top level! Thank you!
Great service and advice. Free water test diagnostic report is great and the recommendations to clear up the algae worked brilliantly.
Response from Swimart Glen Waverley
Thank you for your five-star review. We are delighted we made your experience a positive one.
Austin and his team provides a very transparent and well-priced service for upgrading my pool filter! He asks the right questions and got our family the best solution so we'll be coming back often!
Response from Swimart Glen Waverley
Thank you for the wonderful review. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
Ryan from Swimart doesn’t just clean pools, he performs miracles. My pool went from shreks swamp to brand new in one visit. He is so insightful and is full of expertise about providing me with education regarding pool care. If my pool could talk, it would ask for Ryan by name. 10/10 🏊♀️🏊♀️
Response from Swimart Glen Waverley
Thank you for the wonderful review. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
Shoutout to Austin at Swimart Glen Waverley — absolute legend. Super helpful, explained everything clearly, and made the whole process quick and easy. Great service, no fuss, and you can tell the team really knows their stuff. Highly recommend 👍
Response from Swimart Glen Waverley
We appreciate your kind feedback and thank you for taking the time to leave us a review.
Very knowledgeable and trustworthy
Response from Swimart Glen Waverley
We appreciate the lovely feedback. Thank you and have a great day!
As a new pool owner, I was pretty stressed when my pool turned green and honestly had no idea where to start. Huge thanks to Stuart, Austinn, Ricky, and the entire team at Swimart Glen Waverley for absolutely salvaging the situation. They were patient, knowledgeable, and incredibly hardworking — clearly explaining what went wrong, what needed to be done, and guiding me step by step through the recovery process. The turnaround was impressive, and the pool now looks fantastic. What really stood out was how approachable and supportive they were, especially knowing I’m still learning the ropes as a first-time pool owner. You can tell they genuinely care about helping customers, not just selling products. Highly recommend Swimart Glen Waverley to anyone — especially new pool owners who need expert advice and reliable service. Thanks again to the whole team for the great work! 💦👏
Response from Swimart Glen Waverley
Thank you for taking the time to leave us a review. We're glad to hear you had a great experience.
Thanks to Austin honesty and experience, I saved between $500 and 2k. All those pool experts giving me wrong information to try make some money off my inexperience. He helped me order the only piece I really needed and explained how to install which was super easy!
Response from Swimart Glen Waverley
We’re delighted to hear you had a great visit. Thank you for the kind words and the support.
Great service and knowledge about products and what was required for my pool.
Response from Swimart Glen Waverley
Your five-star review means a lot to us. Thank you for sharing your experience!
Another great experience in customer service from SwimArt Glen Waverley where the staff are ALWAYS friendly, knowledgeable and helpful. James and Ryan were so helpful when we visited the shop on Sunday, culminating in organising for their technician to check our pool filter sensors in person. Today Austin rang ahead to check what we needed then arrived promptly within the time frame given. Austin provided excellent advice and service today, confirming that we didn’t require sensor probes to be cleaned because our filter has inbuilt sensors (I had been told by previous SwimArt staff at a different location previously to regularly check and clean our filter’s sensor probes). Austin didn’t make me feel daft for not knowing this and he acted ethically by not charging me for something I didn’t need when other service people probably would. Great work, Austin, with thanks to you, James, Ryan and all at SwimArt Glen Waverley.
Response from Swimart Glen Waverley
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Easy location, good parking and great service
Response from Swimart Glen Waverley
We appreciate the five stars! Thank you and have a great day.
Good customer service
Response from Swimart Glen Waverley
Thank you. We appreciate your kind review and hope you will visit again soon.
Great customer service! Repaired my pool perfectly - as good as new will definitely only be going to Glen Waverley Swimart 😊
Response from Swimart Glen Waverley
We're happy to hear you had an awesome time with us at Swimart Glen Waverley! Thanks for sharing your experience. We hope you stop by and see us again soon.
Great staff with good knowledge and expertise. No problem to small with excellent value for money
Response from Swimart Glen Waverley
We appreciate the five stars! Thank you for rating Swimart Glen Waverley and have a great day.
My experience with Swimart Glen Waverley has been outstanding from Austinn at reception and Jonathon- coming to do the quote and measurements and Stewart cutting and securing pool blanket and extremely thorough and helpful too.
Response from Swimart Glen Waverley
We appreciate the lovely feedback of Swimart Glen Waverley. Thank you and have a great day!
Great service .Good expert advice regarding pool management
Response from Swimart Glen Waverley
Thank you. We appreciate your kind review of Swimart Glen Waverley and hope you will visit again soon. Take care.
Good service
Response from Swimart Glen Waverley
Thank you for your five star review. The Swimart Glen Waverley team is delighted we could serve you so well.
Great service by Johnathan. Always explain to you the situation in details and providing professional opinion.
Response from Swimart Glen Waverley
Thanks for the wonderful review of Swimart Glen Waverley. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
Trusted service and advice. Highly recommend
Response from Swimart Glen Waverley
Thanks for the wonderful review of Swimart Glen Waverley. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!