Friendly staff and very courteous.
Response from Swimart Browns Plains
Thank you. We appreciate your kind review and hope you will visit again soon.

178 reviews
Friendly staff and very courteous.
Response from Swimart Browns Plains
Thank you. We appreciate your kind review and hope you will visit again soon.
Never been but I seen their vans running red lights so that tells me enough about there people
Very helpful and professional
Response from Swimart Browns Plains
Thank you for the wonderful review. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
Great service and helpful advice would highly recommend this business
Response from Swimart Browns Plains
Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us and hope to see you again.
Very helpful and job completed in quick time highly recommend
Response from Swimart Browns Plains
Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us and hope to see you again.
Been going to swimart for a long time, last few times they told me I need salt in my pool and I explained to them my reading is totally different to yours, so last time I went same thing and I said I'm not getting any salt, then the older lady said you got a issue with your salt meter and that you need see what's going on and we can't help you..there is no problem with my salt chlorinator so it has to be your pool testing and reading the wrong salt measurements..so I think you guys need to get your equipment check, so I found a new pool shop and they said your salt reading is fine...
Response from Swimart Browns Plains
Our testing equipment is regularly calibrated by the manufacturer 12 times a year in accordance with their specifications.
These guys have helped me out on numerous occasions. Their knowledge is fantastic. I'm always confident they'll diagnose and solve any problem. Last week the pool went from green to blue in hours.
Response from Swimart Browns Plains
We appreciate the lovely feedback. Thank you and have a great day!
Pool technician is always very thorough and professional and the team responds quickly to any issues i raise.
Response from Swimart Browns Plains
Thank you for taking the time to leave us a review. We're glad to hear you had a great experience.
Very friendly staff, professional assistance with any pool products. Water testing and you can discuss any pool problems.
Response from Swimart Browns Plains
Thank you for taking the time to leave us a review. We're glad to hear you had a great experience.
If you have any questions whatsoever with your swimming pool, the team members at Swimart Browns Plains can surely offer you their honest solutions. Thank you so much to clean up my green pool recently, was a big relief ๐ฎโ๐จ Appreciate your valuable services....Juanita, Brad, Derek ๐
Response from Swimart Browns Plains
Thanks so much for taking the time to share the feedback! We're happy to hear that you had a great experience with us and hope to see you again.
Very friendly staff ,best customer service and best advice.
Response from Swimart Browns Plains
Thanks so much for the five stars. We appreciate your feedback and your continued support.
great informative service and advice as usual.
Response from Swimart Browns Plains
Weโre delighted to hear you had a great visit. Thank you for the kind words and the support.
Super helpful team today. I was looking for a 20+ year old part for my pool floor vaccuum (item wasn't purchased at Swimart) and they spent time helping me google and suggesting possible options to find the part. They didn't have to do that. Thanks guys :)
Response from Swimart Browns Plains
Thanks a bunch for your kind words. It's reviews like this that make us excited to come to work every day.
The older lady that works here is incredibly short and rude. I feel that when you work in customer service, it is job to, at the very least, be polite. The older lady is just very abrupt and very rude - the way she treated me on my most recent visit was actually upsetting. I wonโt be coming back - I will be taking my business elsewhere. Do not recommend.
Response from Swimart Browns Plains
Sorry you have had such a bad experience today.ย We could have addressed this at the time of service or perhaps we could have arranged for the other staff member to assist you.
Hi Team As always impeccable thats why I only come to you Thnx S
Response from Swimart Browns Plains
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
How quickly they sorted the parts and installed
Response from Swimart Browns Plains
We appreciate the five stars! Thank you and have a great day.
New Glass filter installed. Easy simple process from the start to finish & very informative. Everyone was great
Response from Swimart Browns Plains
Thank you. We appreciate your kind review and hope you will visit again soon.
Gary from Swimart Browns Plains came this morning to replace my pool filter, and the experience was excellent. He worked very cleanly and kept everything tidy during the job. What I really appreciated was that he took the time to explain in detail how the new filter works and how to use and maintain it properly. Gary was very kind, friendly and professional, and his explanation made everything easy to understand. Itโs always nice to meet someone who takes real pride in their work. Thank you Gary for the great service. Highly recommended! ๐ซฐ๐ซฐ๐ซฐ๐ซฐ๐ซฐ๐ซฐ๐ซฐ๐ซฐ๐ซฐ๐ซฐ๐ซฐ๐ซฐ [My old review] I really love the team at Swimart Browns Plains ๐ Everyone there is so warm, kind and helpful. They always give me professional advice โ just like theyโre looking after their own pool! Every visit feels easy and comfortable, and they always take time to explain things clearly. Thanks to them, my pool stays clean and happy all year round ๐๐ฆ I Highly recommend Swimart Browns Plains to anyone who wants honest, expert help with their swimming pool! ๐ง๐
Response from Swimart Browns Plains
We're grateful to know that your experience with us was an amazing one! We look forward to seeing you again soon.
I've got my water pool pump replaced the other day and fixed the water flow check valve as well. Those guys who fixed and installed it were awesome -quick and responsive. Thanks.
Response from Swimart Browns Plains
Thank you for your five-star review. We are delighted we made your experience a positive one.
Very knowledgeable , professional and friendly staff.
Response from Swimart Browns Plains
Thank you. We appreciate your kind review of Swimart Browns Plains and hope you will visit again soon.