Susan Schein Automotive

They were very patient and made sure that we had the best for our soon to be 16 year old.

Salesman, Shane Locke was very helpful, courteous and knowledgeable. Got right to the point.

Awesome sales experience with Shane!

I had a very good experience. Service was very helpful and made the buying experience easy.

Great salesman Shelby was great

Joe was great to work with to find the truck for me. Joe was professional during the process and went above beyond to make this a great experience.

I had a great experience here! Zach was my salesperson and he was very nice. I have had zero problems out of my car and it’s been a few weeks now. I would definitely recommend. The car detailing could use a bit of work but overall I had a good experience.

Came here with no intention of getting a vehicle today and for a reasonable price range, well I did! These guys are amazing and Joe was incredible…he did not make me feel pressured and really cared! Go to Susan Schein, you will not be disappointed and ask for Joe.

The new owner/Manager and the lady in the service department were very courteous and helpful. Did not try to sell me services I did not need and even explained that there was no need for me to have a diagnostic test done thereby saving me $125.00! Took very good care of me and my car.

Worst experience ever. Our son purchased a truck less than a month ago. I was with him during the purchase and didn’t feel great when the test drive showed us a dirty vehicle- We were told “we don’t clean the cars until they are bought”. Why would I want to buy a dirty car? Anyway, there were some cosmetics concerns, no big deal. There were some other concerns and we were told real quickly that the dealership had already spent X number of dollars to repair this truck. Yes, that should have been a red flag, but he was so happy to be buying a car on his own! Got the truck and within two weeks the air conditioner is not working at all. The lady in the service department encouraged our son to speak with the salesperson, Shane, he would make it right. Not true. The service department wanted $125 for a diagnostics. After some discussion, Shane assured us they would waive that fee. Service department did not agree. Management just changed, well that should not impact the customer or the type of customer service we receive. All that to say, the signs were there and we still bought from Susan Schein. Never again! We own a small business and do our best to keep customers happy and make them want to come back. Susan Schein, you can do better.