Steve Womack - State Farm Insurance Agent

I’d like to start by saying if you want an insurance agent that picks up the phone for your emergency and prioritizes you Steve Womack and his employees are not the agency you want to go with. A storm came through and messed up our roof and water was pouring in. It took a week and a half of me calling them and blowing up their phones for any progress to be made at all. The State Farm side is even worse. They just sent someone out to look at our roof and they won’t cover it because a sudden event didn’t happen to cause the water damage. I didn’t have a roof leak, the storm came, my roof started leaking, but it’s not an immediate event. No water-> storm-> water damage. No causation according to them so no roof repair. They’ll fix the inside of my house just for it to get damaged again the next time a storm comes through. It’s a sorry excuse for an insurance agency and I would absolutely avoid using them at all costs. If the worst happens and your property is damaged State Farm will do everything in the conniving power not to cover you. Buyer beware!

Kim was great. She was very helpful, informative, and took she took the time to make sure I understood everything in my policy. It was a joy talking to her.

I had the pleasure of working with Kim Castle as my State Farm Representative and she was amazing! As a new driver, figuring out insurance was getting to be a little frustrating, but Kim made everything very easy and very simple. She was helpful, thorough, understanding & an absolute delight to talk to. I’d recommend her over & over again.

I highly, highly recommend everyone that works with Steve Womack at Steve Womack State Farm….ESPECIALLY WENDY!!! Everyone is so kind with the most amazing customer service (which is so hard to find these days)… but WENDY especially goes above and beyond!!! She is truly the best in the business at her job and if anyone is looking for insurance, this is the company for you!!! I NEVER and mean NEVER LEAVE REVIEWS, but this is highly deserving for WENDY and her amazing team at Steve Womack State Farm!!! Again, in my 42 years, this is the first review I have ever left, but it is more than well deserved!!! Sincerely, A VASTLY HAPPY CUSTOMER!!!

I used to live in Memphis and carried Allstate. When we moved to MS I kept that same policy (Memphis agencies write for MS and TN due to proximity). I got way too comfortable and was overpaying, and I deserved better coverage. A friend from Memphis urged me to call Kim Castle at State Farm after he switched from Allstate and saved a ton. I am so thankful! I am so happy with the service and the savings- it is too good to be true. I had little time on my hands and they were patient and helpful in getting me switched. I can't say anything bad about this agency. Thanks Kim!

Worked on renter’s insurance with Walker Womack and it was a great experience! I wasn’t available for a few days, but he always made sure to call me and complete the process in ways that fit my schedule. Will definitely be recommending him in the future.