Ray White Newcastle

Terrible service - Harrison is a very incompetent staff member.

Fabulous experience engaging Mel Payne from Ray White to sell our investment property in Fern Bay! From the moment we decided to sell our investment property, working with Mel Payne was one of the best choices we could have made. Selling can be stressful and full of unknowns, but [he/she/they] made the entire process feel smooth, organised, and even enjoyable. Right away, what stood out was Mel’s exceptional communication. We always felt informed and supported, with every step explained clearly and professionally. Whether it was a quick update, a friendly call, or guidance through paperwork, we were never left guessing. Beyond that, Mel was incredibly organised and efficient. From the first meeting, there was a clear plan in place. Everything—from marketing to open homes—was handled with precision, and every deadline was met without us needing to follow up. It was genuinely one of the most stress-free experiences we’ve had in property. What truly made a difference was how helpful and proactive [Agent’s Name] was throughout. Nothing was ever too much trouble. Whether it was coordinating trades, answering our questions, or offering honest advice, Mel always went the extra mile to make sure everything was handled to the highest standard. The attention to detail was also impressive. From property presentation to the listing copy and buyer engagement, every aspect felt thoughtful and deliberate. It was clear Mel genuinely cared about achieving the best result for us. And the result? The property sold in the first week for the exact price we were hoping for. We were thrilled—and honestly, a bit surprised—by how seamless it all felt. But it came down to experience, energy, and exceptional service. On top of all that, Mel brought a warm, positive energy that made the whole experience not just professional, but personal. We felt fully supported from start to finish. We can’t recommend Mel Payne highly enough and would absolutely work with her again.

Unprofessional Proprtery Sale Manager! We were interested in a property at Fletcher last weekend and the real estate agent at the open house, Andrew Dennin, apprently a Property Sale Manager, was NOT PROFESSIONAL and not open to our inquiries. He didn't answer to some of our questions or didn't know a lot about the property and only gave us cold short answers. PROBLEMS WERE: 1. He only allowed us to put ONE AND ONLY offer for this property, which is very unreasonable, saying that we can't negotiate. The next day, we received a text saying that the property was sold to someone else without giving us a second chance. 2. As a result, we were NOT GIVEN A FAIR CHANCE. We weren't informed of any other higher offers that we could potentially beat. 3. There was LACK of NECCESSARY WORK and COMMUNICATION from this agent to meet the benefits of BOTH vendors and buyers. The property was sold in the simplest, quickest possible way with the least work. We have purchased a few properties previously with different real estate agents from Sydney to Newcastle. However, we have never ever been treated or spoken to like the way this agent did. We were absolutely disappointed and would not reccommend.

Ray White Newcastle is a prime example of why places like the tenancy tribunal and Department of Fair Trading have to exist.

Shaun knowledge and professionalism help us achieve a great outcome in selling our property would highly recommend Shaun if you are looking to sell your property

Jackson Manning and the team are impressive. Great communication and personal service. Highly recommend

We recently purchased the house and the property management was with Raywhite Newcastle. The property was tenanted till 19th June 2025 and the settlement was on 20th June 2025, And we were shocked to see the house wasn’t clean and all furniture items were present in the garage and alfresco area, On Tuesday 24th June 2025 we went for pre-inspection hoping we handover the new home keys happily but we were very DISAPPOINTED seeing the status of the cleaning, we have shared the pictures of the house area which was not clean and they were not ready to get it clean either, The property manager was more responsible and they were very careless with her job. I hope no body goes to Raywhite property management Newcastle I wish I could give a minus star. very pathetic and disappointment there is all dog feces all over the place in backyard. OUR FIRST HOME HAPPINESS IS RUINED BY RAYWHITE NEWCASTLE PROPERTY. Jackson helped us through property settlement, he has delivered his part of job top noch in his service. But the Raywhite Management is pathetic. I would never recommend RAYWHITE NEWCASTLE PROPERTY Pictures enclosed.

Easy to deal with extremely professional

TOP Service! From our very first interaction with Kosta Apostolidis, we knew we were in exceptional hands. Kosta from Ray White Newcastle Lake Macquarie is more than just a real estate professional; he's a true partner who genuinely cares about achieving the best possible outcome for his clients. Kosta's professionalism, market knowledge, and dedication are truly unparalleled. He demonstrated an incredible understanding of the Newcastle and Lake Macquarie market, providing us with insightful advice and guiding us every step of the way. He was always approachable, incredibly responsive, and went above and beyond to answer all our questions and alleviate any concerns. What truly set Kosta apart was his proactive communication and his unwavering commitment to excellence. He kept us informed with regular updates, provided transparent feedback, and tirelessly worked to secure an outstanding result for us. His negotiation skills are simply superb, and we were absolutely thrilled with the outcome he achieved. Kosta's passion for real estate, combined with his genuine, client-focused approach, made the entire process remarkably smooth and stress-free. We cannot recommend Kosta Apostolidis highly enough to anyone looking to buy or sell in the Newcastle Lake Macquarie area. He is an absolute asset to Ray White, and we wouldn't hesitate to work with him again in the future. Thank you, Kosta, for your outstanding service!

Outstanding Agent . From our first meeting with Kosta, we felt his the enthusiasm to sell our house. Kosta contact with us was immediate and from the get go he was informative on the market conditions and strategy to use to sell our house using the Ray White platform. His organizational skill and communication was outstanding and he was always available directly which was a great no waiting for him to call back, Kosta attended and managed the open house and within that first open house delivered the result we wanted in record time. Thanks you Kosta for an enjoyable experience in selling our house.

Great experience whether buying or selling. We first met Kosta 11 years ago while buying a property that we have used as an investment property and now intend to move into ourselves. Kosta has stayed in touch with us throughout the last 11 years offering advice and staying up to date with any current or future needs. Kosta has now worked with us to sell our current home in readiness for us to move into the home he sold us 11 years ago. Kosta used his vast list of contacts to achieve not only a very quick sale, but at a price that exceeded our expectations, and with a minimum of fuss. We would have no hesitation in working with Kosta again, or recommending him to anyone looking for an honest, hardworking agent with great communication skills, whether buying or selling your next home.

As a tenant, so far, the best agency go deal with.

Great staff from start to end bought off the plan great outcome we were kept up to date all the way thanks again great team

PROFESSIONAL, RELIABLE AND HONEST. Shaun had exceptional market knowledge and his experience in the Real Estate business shone through. He was professional, reliable and kept me up to date at all times through the whole process, making it an amazing experience with a great result. I highly recommend Shaun

Will was generous with his time and support while we were purchasing our property. He genuinely wanted us to be happy with our property and worked hard to ensure both us and the sellers were satisfied. Any issues were dealt with by Will and resolved to both parties satisfaction. Aside from his professional duties Will was just lovely to deal with and so friendly and helpful, very important as we lived nearly 5 hours away from our purchase!

We have just purchased a property with the help of Mel Payne. We cannot speak highly enough about her professionalism and ability to make a difficult process seamless and effective. She is a kind and caring communicator, well done Mel. We have also dealt with Kelly on the rental side/tenancy and she has been extremely efficient and done a great job. We are very pleased with everything Ray White staff have done for us.