Quiks Oil Change Euless

Went in for a brake job to replace pads and rotors, and they did a very sloppy job on the brakes as they squealed significantly more after the replacements were put in and they squealed while I was driving at normal speeds on the highway, not just when braking. They also broke the lug nut on one of my tires and failed to prioritize getting my car fixed after they broke something. They also seemed to not want to give me the whole story every time I asked for an update. I brought it back in the get fixed under warranty. They claimed to have fixed the brakes making noise (they still make noise) and said they could not fix the nut until a WEEK from the day I came in the second time! If there were any good reasons for this they did not share them. They just said that this would take a while to fix and they had appointments. In my opinion, once a mistake has been made, that customer should he prioritized. Mechanic seemed knowledgeable but he was always the guy that was either leaving or not there. Very frustrating experience after paying nearly $500 for the brakes and rotors. I dont really trust them anymore and am just going to the dealership. At face value it seems like they are just trying to share as little as possible and cover themselves since not once did they tell me exactly what they did.

By far the worst experience I have ever had. Came in for a inspection. Did an oil change instead. Then after they did the inspection they said I need some work done to. Well guess their mechanic just leaves when he wants because he wasn't around when they tried to sell me what bs they could find. Also had to wait about an hour just to get this over with. A simple inspection changes into a whole run around and a service I didn't need. Oh and the manager. Troy very rude. Didn't seem he wanted to help me nor did he seem happy to help a customer who got a oil change they didn't need. Lucky didn't have to pay for that. But still very rude. And a hour long wait for a simple 25.50. Seems outrageous. Not including the other stuff. May have taken a couple days to post this but be warned ppl. Will not be back!!!!!

Will not be returning. The service was terrible from drop off to pick up. The first man I spoke with condescendingly asked me if I knew I had to have synthetic oil and just took my key, but then I had to basically beg someone to let me give them my information to drop my car off. I had to step out into the service bay and remind them I was there. Then they just handed me a paper and asked for my name and number. About 10 minutes later, I got a call informing me that I needed new wipers to pass my inspection, to which I responded my car was there for an oil change not an inspection. When I went to pick up my vehicle, it was parked in the parking lot with the rear window completely down, exposing my toddler’s car seat and toys to the elements and allowing whoever walked by to take whatever they wanted. Then when I walked inside, I once again had to get the attention of someone in the service bay to come check me out. The price was the worst part. This was an incredibly expensive oil change for the terrible service I received (over $80 for a 14 year old Toyota Corolla).

The crew that was there when I most recently got my oil change did an amazing job. I pulled up they made sure all my lights worked. After that changed my oil, topped all the fluids off, and I was back in my car within 10mins! I was also notified that a screw under the car way missing which was helpful.

Have been going here for years, but NO More! We like it because the guys are friendly & service is good. They would check your tires, vacuum the front & wash the front window. Today their vacuum is out of service as is their air compressor & the water must be off as the windows weren't touched. 1/30- A manager called to explain that they no longer provide the services that I posted about, and apologized for not telling me initially. I failed to mention that they did give me a discount for being a disabled vet & nearly 70y.o. Thank you 👍