I used to shop here but I will never go back. They stole $60 from me and blamed it on a faulty cash register. I was told that the funds were return to my card in 1 to 5 business days. I called back on the sixth business day to inquire about the refund and they act as if they didn’t know what I was talking about. I stood in line for 20 minutes while they spoke with management via phone about what went wrong and left with no resolution. The product is pretty good, the people are nice but the service could be better. The whole ordeal was sketchy, I’ll be shopping online going forward for a more straightforward, seamless experience.
Response from Hempie's
Hi there, could you email me your details to [email protected] and I’ll make sure you got your refund? Sorry this happened but we want to make sure it’s made right.