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Patisserie Florentine

3.4(5 reviews)
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3.4

5 reviews

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M Chan
google
☆☆☆☆

Terrible staff. Went there on November 19th, 2022 at around 4 PM to order, but was told by staff they are on break. That's it. No explanation, no effort to say come back a little later. Just, "we are in break". What a shame! I do feel bad for the owner of this place.

Theodore Choi
google
☆☆☆☆

I must have had the worst mango smoothie ever at this location today. First, they seem to have run out of mangoes, so an employee went somewhere to get the fruit. They didn't bother telling us there would be to be a very long delay in making the drink; otherwise, I would have just canceled the order. While I was waiting, numerous other customers were being served and received their orders. When I finally got the "smoothie," if you can call it that, it had absolutely no flavor (no sweetness whatsoever), was lukewarm and had a weird consistency. The mangoes, which took so long to obtain, did not seem fresh either. I should have gone back to get a refund, but our car was far from the store and I didn't feel like going back to complain and having a confrontation. I ended up just throwing out the drink and totally wasted $7.50. I should have known something would go wrong when they said they didn't have ice cream for an affogato.

Jane Charshafian
google
★★★★★

The staff at the location of The Shops at Riverside are so amazing--very cordial and accommodating. And the coffee is absolutely delicious! I just joined their coffee club--and it's free! I couldn't believe it--so many other perks to enjoy there as well; but most importantly, is how accommodating and super friendly their staff is there! It's my daily pick me up after my shift at work.

John Bandman
google
★★★★★

The food here is excellent, and the staff's very kind even if I'm sitting down for just pastry and coffee. I sometimes order from this patisserie's mail order online from their website when I've needed to go to relatives a few hours away where I can't find equally good bakeries. They must have a great shipping company because the cakes taste just as good when they arrive.

Raymond Nieves
google
★★★★★

Omg what can I can I love the staff great customer service and one of my favorite pastries is this gluten free blueberry Almandine get it warm it’s the best 🥰and the pepperoni pizza is so good