Very very bad experience. Avoid at all cost. The do not honor their word and do not charge fair prices. Dr. Zimmerman said one thing and then attempted to grossly overcharge. Also, all of their glasses are very marked way above market.
Response from Optical World
Thank you so much for your review. We would like to mention that we honored a return for the price you were quoted for original frame, and exchanged for YSL couture frame. Also we did honor your gift certificate that was over 3 years old for the original purchase. You were given another new frame. We went above for you considering the fact that on your original receipt you will see that no refunds or exchanges noted on that original reciept. Most vendors will not do a return on sunglasses at all .We did the best we could for you and hope to see you again for any future needs.