My family ordered a large meat lovers pizza from the Avon location. We picked it up and when we started to eat it tasted like someone spilled salt all over it. We looked underneath the pizza and it was burned badly with residue. We kindly let them know and they promised to credit our pizza for the next time. (Manager Steve and assistant manger Luke). We called to order the pizza on another day and they did not honor what they said. Luke argued with us and treated us badly. At this point we don’t want the pizza because who knows what they will do to it! Save your money and your family time and go somewhere else. They are building so many new restaurants in Avon, go and give someone else the business. This place sucks.
Response from Avon
We’re sorry to hear about your experience and appreciate your feedback. We always strive to provide high-quality food and excellent customer service, and it’s disappointing to hear that we fell short in this instance. We understand how frustrating this situation must have been, and we will take care of this situation internally to ensure better communication and consistency in handling concerns. Your feedback helps us improve, and we truly appreciate you giving us a chance. We hope you’ll consider visiting us again in the future so we can provide you with the great experience that so many of our customers enjoy.