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one life sudio & suites

Claimed
3.1(400 reviews)
Hotel
3.1

400 reviews

5
116
4
56
3
78
2
56
1
94
Jorel James
google
☆☆☆☆

First of all I never received my deposit back after I was told that I would get it back. The room smelled like cigarettes even though it says no smoking. Cigarette burns in the blankets holes in the wall and after my unfortunate 2 day stay nobody came to clean my room or change my towels. Terrible

Response from one life sudio & suites

Thank you for the feedback. This is not the experience we want for guests, and we take these concerns seriously. We will review this matter with the team to ensure improvements are made.

Nathaniel Carie
google
★★☆☆☆

it's cheap so that's cool

Response from one life sudio & suites

Thank you for your feedback. We aim to offer an affordable experience while maintaining quality.

Jack Crane
google
☆☆☆☆

How can you run a hotel when Noone answers the phone for multiple days? Won't be wasting my time staying here because cuatomers are obviously not a priority

Response from one life sudio & suites

We sincerely apologize for the difficulty you experienced in reaching us. Providing excellent customer service is our top priority, and we regret any inconvenience this may have caused. We truly appreciate your feedback and will be addressing this issue to ensure better communication in the future. If there’s anything we can do to assist you, please feel free to reach out through email or an alternate contact method. We would love the opportunity to welcome you and provide the best services we strive for.

Ella
google
☆☆☆☆

DO NOT BOOK HERE! ROACHES!!! We walked in our room and immediately smelled of mold and smoke. Mold all in cabnits, bedding not washed, sketchy surroundings and people!

Response from one life sudio & suites

We're truly sorry to hear about your experience. This is not the standard we strive for, and we’ll address these concerns immediately. Thank you for bringing it to our attention.

Hazel Renee
google
★★★★★

I love jt

Response from one life sudio & suites

Thank you so much for your wonderful 5-star review!

Christian Cohen
google
☆☆☆☆

WHAT MOTEL ARE Y'ALL STAYING IN BECAUSE I MUSTVE WENT TO THE WRONG ONE. HOW ON EARTH DOES IT HAVE 3.2 STARS!!!!! This is clearly an extended stay motel. The smell upon entering was horrible. I couldn't even use the bathroom because it wasn't cleaned just a quick wipe off. I literally wiped dirt and booty dust off the toilet seat with tissue. The roaches were outrageous. I mean the bedsheets were terrible and didn't look washed. Good thing I brought my own. We stayed over night and I literally slept in one corner of the bed. RUN from this place! I didn't expect much but this was the bottom of the barrel.

Response from one life sudio & suites

Thank you for taking the time to share your experience. We deeply regret that your stay did not meet your expectations and sincerely apologize for the issues you encountered. Cleanliness and comfort are priorities for us, and it is disappointing to hear that we fell short during your visit. Your concerns about the room’s cleanliness and overall condition are unacceptable, and we are taking immediate steps to address these matters with our team. If you are open to discussing your experience further, please contact us directly. Your feedback is invaluable as we work to improve, and we would appreciate the opportunity to make things right.