Naiara Alvarez MD Integrative Rheumatology of South TX

I was not feeling well and haven't for over 5 years. This staff welcomed me, diagnosed my issues, then we agreed to a plan. Today I feel the best I've felt in 5 years. Thank you.

Good RA Dr., just needs to work on getting PAs quicker and staff for billing and RX PAs. Overall, she’s doing a good job.

Initial visit: Was informed the first visit is with PA to start labs, then I would meet with Dr Alvarez in the second visit. Staff is laid back and very nice. The Intake male nurse is nice and professional, he knows his work. The checkout staff are friendly but could use a second person so people don't have to wait. The waiting in the assigned room tends to take a bit longer but there are signs that let you know it could take two hours (that's good they give you heads up). Let's see what the next visit looks like.

Waited over 2 hours to be seen. Then the doctor only talked to us for 10 minutes. Charged us $250. Never ordered the test or prescription promised. Had to call and remind them! Ordered the test but still waiting on the prescription. Animal clinics are better than this! Reponse to response: This was brought up to the doctor. Twice. It should be the doctors job to empathetic. We are patients. I was charged because I don't have insurance. You can call me a liar but it doesn't change the fact.

I waited two hours before I saw Dr. Alvarez. From what I gathered speaking to other patients waiting was that this Doc is known for long wait times. When I first met her she didn't apologize for the long wait either and spent less than 15 minutes with me(new patients typically require 30 min). Giving her the benefit of the doubt, I don't know if she was just running really behind today or this is normal, but I really didn't come out of there satisfied with care. I'm sure my insurance is being billed for the 30 minute new patient time anyway. As a patient, I do have high standards for overall care and this one did not meet mine.