5 reviews
I am very pleased I found MFP when looking for a sofa and loveseat set. We received excellent customer service from Jerry, and the delivery men. Their prices are very competitive. Especially appreciated is the optional in-home delivery service that includes set up and hauling away of packaging materials. This is very helpful- especially for senior citizens. Definitely recommend!
Phones were down but once I talked to the owner, my chair was delivered the very next day. Beautiful chair and very prompt service. The owner actually delivered it himself as the scheduled person was not available. Thank you
trying to contact this place is almost impossible. i have e-mailed with only one response and made several phone calls only to get no one to answer and no answering machine. I simply want to know when to expect delivery on the chair i ordered and paid for on March 20. I understand things may be back ordered, but let your customers know when to expect delivery and respond to e-mails. I have never given a bad review but their customer service is horrible.
Do not buy from here. I bought and had delivery service paid "white glove". This was not done due to COVID. Jerry, the store worker at My Furniture Place (MFP), promised me at least half of the delivery charge back. Here I am A FULL YEAR later and I had to do the leg work calling the delivery service and they are only willing to refund $50. Oh and the table has already fallen apart, to which Jerry had nothing to say about that either. And you can't get them on the phone ever! They just are lucky I don't live near there.... STAY AWAY FROM THIS STORE!!!!!!
I love the living room set I got here with settee and tables -I get compliments all the time. It was easy to find what I needed, all my questions answered and delivery was fast.