I have visited this showroom before few days. I have planned to buy a hero electric scooter. I am owning g a Vespa scooter. So I have an idea to exchange. I also have an alternate idea to take Hero Splendor. And the reception was good. they don't know how to talk with a customer. The exchange valuator took the vehicle and asked me... "What do you expect???? πthen he didnt ask anything and said 52000 rs..... In the mean time a customer was fighting.. πi was left silent for long time..... They didnt ask for test drive.. ππatlast i asked me to mail... Still time was running.. She teared the paper and gave me... I said i was late pls leave me.. Without a word i came out... Silently.... I was wordless...... Will never visit here... Inexperienced team with lethagic mindset...in phone calls they will beg to book... If u go in direct, u will have zero respinse and respect.
MOHANA HERO
5 reviews
Worst service and customer service very bad... Service Manger Not Responsible...He Told Your Bike Not Buy This Showroom so that's why your bike not service this showroom...whts answer this???? Worst hero service....
Such a worst service, I have ever seen. For free/company service, they don't even do the water wash properly and you can imagine the rest..! If you give for service, they just handover the bike as is with partial water wash alone. Since day one I bought the bike from there, have been facing auto off issue and even in the second service (1st time highlighted after 1 week of purchase, subsequently few times till immediate after the 2nd Service), it was not even checked/diagonised. They keep the standard dialogue as "Rendu naal ottiparunga ..still issue na eduthuttu vaanga". All the 3-4 times, this is what they said...and issues will never get addressed..!!!!! Pathetic..!!!
Service ok fine but making delay for giving best service. My purchased a passion pro and one year over. My battery has gone with in 12 months and wararmty for battery is 18 months. I have given the battery for warranty and still no update from the showroom. My vehicle is idle without driving since one week and no solution for it yet.
My Splendor Plus bike service not good. i am disatisfied and your mechanical staff working no experience. The staff is not properly a Ware about the bike. So what do the vehicle? Not do it properly check engine problem extra sound.