Very corteous. Listen to the concerns I have about the vehicle and solve existent issues with the vehicle. Service was done in a timely manner.

Koons Woodbridge Ford
212 reviews
You kept my appointment and did the requested work. Yay you did your job.
The Excellent STAFT and how they Helped me. THANK SO MUCH.
I'm really impressed on how organized and professional the staff is every time I go there
This was an unusual situation. My advisor had to search for the part my vehicle needed. He kept me informed with status updates which I truly appreciated.
She got my truck in fast even without an appointment. Great communication. Kept me informed of progress until the truck was repaired. Thank you Nikie!
Excellent serviceπ
Great Service Kept me informed throughout process
Outstanding! Got me in early, finish sooner than expected, everything was done correctly!!! BOOM! 5 stars all day!!
Prompt and good service.
Service advisor Kevin Beasley was efficient and got my service completed in a timely manner.
July 2026, I took my Ford Explorer in for brake service and my advisor Kevin Beasley was professional, courteous and kept me updated every step of the way. I highly recommend their service. Thank you Kevin.
the most important thing that makes me so happy about my service is the communication and the timely manner,more over the service writer was very respectfull
Nataly was very professional with my complimentary state inspection. Always great customer service when interacting with her.
Your crew is out of sight. There the best. Very kind, and caring.
Always a pleasure
Prompt, friendly service advisor. Answered my questions and kept me posted when the repair was finished.
Max made sure that everything was done in a timely manner. He also corrected any issues that may have arise. THANK YOU
I had Ms. Natalie Larin as my service advisor. She could not have been more courteous and professional. Check in was quick, and the regular status updates were greatly appreciated. That level of customer service would be the reason I continue using Koon's Ford Woodbridge service.
We were well taken care of!