5 reviews
This may be the best car buying experience I’ve ever had and I’m 70 years old! So I’ve bought a few cars in my life time. The staff is first class, absolutely transparent and determined to give every advantage they can to the buyer.
I bought a truck from Kentson Car and had an issue when it was delivered. I was a bit bummed, as I was hesitant about buying a vehicle online and felt my fears were justified. However, when the manager Cache, learned about the issue I’d had, he reached out to me directly and resolved it fairly and immediately without argument. I my faith in car shopping has been restored. I can certainly recommend buying from Kentson online.
My mom just bought a used Toyota from these guys, and they treated her very very well!! The car had a few minor scratches on it, they fixed it, like they said they would. She got a decent deal on the car too! I'd recommend these guys
Went to kentson because they had a vehicle in stock that was similar to what we were looking for. initial impressions were awesome no pressure super laid back atmosphere. we test drove the vehicle that had zero miles left to empty for fuel. small flag but not a big issue. we liked the vehicle and decided to negotiate a price and price for trade in. When all of that was done and agreed I told them then that I would be using my own financing called my bank and had them on speaker as they explained the whole process. the salesman agreed and stated that it would be fine. we started the process and a couple of days later i get a text from Kentson stating that the Bank was asking for to much and they were very difficult to deal with (but the in reality Kentson had sent the wrong paper work that was for someone else that I had caught and called them on it causing the delay). however they wanted me to pay an additional $1,000 if I wanted to finance through my own bank. after a few back and forth calls I told them I did not want to continue and would like to terminate the deal. They then said they would wave the fee I did not care at that point, I just did not want do business with them anymore. I ended up Buying a Lincoln Navigator out of state with zero issues with my own bank and could not be happier. stay away from these Guys.. PS the Navigator is still for sale and $500 cheaper they lost a sale for being greedy!
Amazing experience buying a car here and no pressure sales. After going to several other dealerships, I test drove a few cars here and found one I liked. Isaac was the person helping me and answered all my questions. The car needed an alignment and they got that taken car of right away. As I was driving it home I noticed a whistling coming from the windshield area. Isaac went out of his way to help get it taken care of. It ended up being a small issue and it is now fixed. I got a great car and Kentson cares about the people they sale to. They want you to have a great experience.