5 reviews
Hat hónap és három hete Huawei p30 pro készülék USB csatlakozóját cserélték. A javítás gyors volt, meg lehetett várni. Azóta a csatlakozó ismét ugyanolyan rossz - javítás 15 eFt lenne. Egy cég, amely a rossz minőségű munkából is extra hasznot húz(na). A hivatalos márkaszervíz 8 eFt-ért cseréli, reggel viszem, du-ra kész. A szervíz válasza ügyfél hibáztatás - és hamis állítások: vezeték nélküli töltőt használok, bluetoothos Huawei fejhallgatót.
I rarely write reviews, but I think this company deserves it. I got to the store 20 minutes before closing to change the battery and camera. I didn't even think they would do it that day, but they got down to it right away and in 10 minutes I had the phone in my hands again. They were all very nice and their prices were unbeatable. Thank you for the fast and precise work!
I brought it in for a Huawei battery replacement, I just realized that I got a worse quality one, it only had 70% capacity. I was able to return it after 2 months, after it was checked, they immediately replaced it without any discussion or question and apologized, as it turned out they received a poor quality shipment. These days it can happen anywhere.
I visited the store because of a broken back cover, as it was close to me and I needed an SOS replacement. It is positive that the back cover was replaced the same day, which I was initially satisfied with. However, later the card payment option on my phone stopped working and the battery in the device also moved. I took it back where they tried to fix the error. The battery was glued back on, but they said that it is not possible to solve the card payment, because it becomes unusable from the base when the back cover is replaced. (BUT after the first service I was able to use it for another week, it only broke after the battery moved) First of all, I missed the advance information that I would not be able to use my card during the replacement of the back cover, and that they could only repair the damage for additional fees. I used my phone for about two weeks, then the battery started moving again. I took it back today, they helpfully agreed to re-glue it. In the afternoon it started to move again and the parts are rattling. I took it to an official brand service center, but they can't replace the device even under warranty because my phone changed color when the back cover and housing were replaced. I was also not informed in advance that there is no part in the right color for my phone, only a different color. I noticed this a few days after the first service and tried to swallow it. However, unfortunately, I am not at all satisfied that my phone is a different color, I cannot use my bank card, and for the second time I have not been able to put the moving parts back properly. Basically, they are kind and helpful, but what I experienced is not allowed in the case of a service.
The repair of my non-rechargeable phone was undertaken within 1-2 days of being notified when it was completed. On the third day, without notice, I inquired by phone. I got the answer that the device is ready, I can go for it. I brought my phone and found at home that the error was still there. I took it back to the service center, where I apologized on the grounds that they did not know that the replacement of the part (which was done by another colleague) was not successful. They refunded the repair fee and then assured that I could leave it there, they will now fix my mobile with more attention. They promised to call me the next day to stand with the repair. It didn't happen, so I was interested again. I got an answer from the driver that he didn’t know if the phone was ready because he hadn’t arrived at the store yet. I went for my device (by then the boss got there too) and was informed that it was unrepairable. They didn't get anything in a week! I brought my cell phone and handed it to another service center where it was repaired the next day. - I do not understand how this service can work with such an attitude and professional knowledge ?!