Great shopping experience

Imagine Apple Premium Partner, South City Mall, Kolkata
6 reviews
Great store and the behaviour of Subrata Halder is really great. He was supportive throughout my purchase and helped via call and arranged my required mac device under time constraints. He also has really good knowledge and helped in choosing the right product. Also really kind to help throughout the transfer and purchase and setup. Highly recommended
Very much friendly and cooperative staff. Subrata da waited for 1 hour for my payment related issues. Never push sell us . Our first iPhone . Hope we come again soon.
Bought my iPhone 17 pro from here on 14th December 2025, the sales girl Kajal conveniently forgot any free gift along with it. After my mother asked couple of times, the senior staff reminded her. Post sale, they push you for super expensive add ons. Still all well. Then within a week my screen guard gets damaged so I went at 9.40pm to the store and their shutter was half down and they point blank refused to let me enter. Why say the shop is open till 10pm when clearly it’s not? Also I asked how much for the front screen guard and the same girl kajal said 2500Rs!!! I left and put the same screen guard for 250Rs from a much better service giving shop. Use your discretion at this shop. Some senior staff are fine but majority hate their job and not at all helpful.
Purchased my new Apple AirPods from the Apple Premium Partner at South City. Manoj was extremely helpful, explained everything clearly, and made the purchase quick and easy. Very satisfied with both the product and Manoj’s service:-)
They gave us a decent store discount on the iPhone 16 Pro model. Good store behavior and well decorated.