Hotel Tulsi Casa

Good hotel but small rooms services are ok near by all necessary requirements

Why they are taken bookings if hotel have not suitable rooms for customers. Unhygienic room smells like someone is dead in the room. Personaly suggest customers please stay at some road side hotels but don't stay in Tulsi Casa.

We have been staying at this property regularly for the past three years as corporate guests, but our recent experience has been extremely disappointing and unacceptable. * Unprofessional Conduct of General Manager & Staff-Mr. Santosh Kumar (GM) arrogant and dismissive attitude was highly unprofessional. Instead of addressing guest concerns, he acted as if basic services were an act of charity. As corporate guests, we are not looking for complimentary services—we expect professionalism and courtesy, and the service standards that a reputed hotel should uphold. * Poor Hygiene & Maintenance – The condition of the rooms, washrooms, and air conditioning system was substandard, with a clear lack of cleanliness and upkeep. The linens provided were dirty, raising serious concerns about hygiene and overall housekeeping standards. * Deceptive Policies & Overcharging – The front desk initially committed to a 24-hour checkout policy, but at the time of Checkout they have overcharge us. When we questioned this, we were met with arrogance instead of a professional resolution. This kind of last-minute policy manipulation is unacceptable. * Substandard Breakfast – The breakfast quality was disappointing, both in terms of variety and freshness, making the dining experience far below expectations. As long-standing guests, we are deeply disappointed by this decline in service. The mismanagement and unprofessionalism not only damage the hotel’s reputation but also make us reconsider our continued patronage. We urge the management to take immediate action to ensure these concerns and implement necessary improvements in staff behavior, housekeeping, and overall service quality. Regular guests deserve reliability, respect, and proper hospitality—not excuses and arrogance. We look forward to a prompt response and corrective action from the management. Regards - Naveen

The hotel is very good near to RKMP station . Food was very good and delicious. The best part was excellent hospitality of every staff. They always try to help you out at right time. Had excellent stay with family .

It is a great place as well as room quality food quality locality all over it's a good place to visit n I like to visit again.